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Patient Consultant

Retail | Las Vegas, NV | Full Time

Job Description

About Us:

The Apothecarium, a respected cannabis company with retail, cultivation and manufacturing operations in Nevada and California, is looking for a Patient Consultant to join our Retail Team. 

A patient consultant (PC) is a knowledgeable member of the medical marijuana healthcare community who can assess a member’s needs and recommend a cannabis regimen based on the patient consultant's own experience, education, and the feedback from other members. 

Responsibilities:

  • Use of Cannabis software (MJPlatform)

  • Process transactions using POS accurately ensuring Patient Profile is correct and current

  • Determine which products will fit the patient's specific needs through conversational consultation 

  • Decipher and know dispensary menu

  • Develop strong  buying relationships with customers

  • Show compassion and listen to customer

  • Must adhere to company policies and procedures

  • Must follow established SOP’s for Retail Facility  

  • Follow Cash Handling Policies 

  • Track all sales appropriately 

  • Maintain accurate control of payment collections

  • Bag all products correctly 

  • Ability to multitask, while staying attentive to customers 

  • Assemble, maintain, clean and store supplies for daily business 

  • Work alongside fellow teammates to meet productivity goals

  • Communicate with and treat others respectfully at all times

  • Able to work in a fast paced environment and maintain energy and enthusiasm at all times

  • Strong attention to detail; able to consistently follow directions and standards 

  • Able to work in an environment that may contain strong odors

  • Able to multitask while focusing on completing each job accurately, and in a timely manner

  • Able to stand for 8 plus hours

  • Able to lift and carry at least 50 lbs.

Requirements:

  • Minimum age of 21 years

  • 1-2 years of retail experience 

  • Outstanding organizational skills

  • Attention to detail

  • Able to work 20-40 hours a week

  • Valid Driver's License

  • Must complete and submit an Agent Card Application/Fingerprint Submission Form upon hire

Preferred Knowledge and Experience:

  • 2 years Cannabis industry or customer service experience preferred

  • Able to use a laptop