Cannabis Dispensary Patient Consultant
Retail | Las Vegas, NV | Full Time
About Us:
The Apothecarium, a respected cannabis company with retail, cultivation and manufacturing operations in Nevada and California, is looking for a Patient Consultant to join our Retail Team.
A patient consultant (PC) is a knowledgeable member of the medical marijuana healthcare community who can assess a member’s needs and recommend a cannabis regimen based on the patient consultant's own experience, education, and the feedback from other members.
Responsibilities:
Use of Cannabis software (MJPlatform)
Process transactions using POS accurately ensuring Patient Profile is correct and current
Determine which products will fit the patient's specific needs through conversational consultation
Decipher and know dispensary menu
Develop strong buying relationships with customers
Show compassion and listen to customer
Must adhere to company policies and procedures
Must follow established SOP’s for Retail Facility
Follow Cash Handling Policies
Track all sales appropriately
Maintain accurate control of payment collections
Bag all products correctly
Ability to multitask, while staying attentive to customers
Assemble, maintain, clean and store supplies for daily business
Work alongside fellow teammates to meet productivity goals
Communicate with and treat others respectfully at all times
Able to work in a fast paced environment and maintain energy and enthusiasm at all times
Strong attention to detail; able to consistently follow directions and standards
Able to work in an environment that may contain strong odors
Able to multitask while focusing on completing each job accurately, and in a timely manner
Able to stand for 8 plus hours
Able to lift and carry at least 50 lbs.
Requirements:
Minimum age of 21 years
1-2 years of retail experience
Outstanding organizational skills
Attention to detail
Able to work 20-40 hours a week
Valid Driver's License
Must complete and submit an Agent Card Application/Fingerprint Submission Form upon hire
Preferred Knowledge and Experience:
2 years Cannabis industry or customer service experience preferred
Able to use a laptop