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Productivity Tools Analyst

Content - Video | Queensbury, NY | Full Time

Job Description

Are you ready to revolutionize entertainment?

Gracenote is an entertainment data and technology provider powering the world’s top music services, automakers, cable and satellite operators, and consumer electronics companies. At its core, Gracenote helps people find, discover and connect with the entertainment they love. Daily, Gracenote processes 35 Billion rows of data and is quickly becoming a world-leader in return path “big data.” Over the past 2 years, the company has grown to more than 1800 employees in 20 countries, including over 400 of the world’s top engineers with a passion for music, video, sports, and entertainment technology. Founded in 1998, Gracenote is one of America’s most iconic and respected media companies. 

We are presently looking for a Productivity Tools Analyst to coordinate technology and tools requirements across Gracenote’s global Content organization. This position requires excellent organizational, self-motivation, and interpersonal skills, as well as domain knowledge. The job demands decisive operational judgment and regular communication with Gracenote departments outside of Content, including Senior Management, Technical, Big Data, and creative resources.  A key component of this role is the ability to balance strategic thinking with tactical execution. This position is responsible for the technical tools used to develop and maintain one of the world’s largest and most commercially viable media information databases.


  • Help drive development, delivery and adoption of tools within the Content Organization
  • Partner with the global Content Team to research and identify pain points and develop them into business requirements for new tools or methods
  • Using a consultative approach, conduct requirements gathering sessions across the organization to extract cross-vertical business rules paying attention to mainstream as well as outliers
  • Collaborate with other Content Analysts to drive a holistic view of global content tools requirements and create synergies in methods, processes and tools around the world
  • Write and deliver tools functional definitions to the Technical Organization
  • Conduct post-development testing and training to drive adoption of the new tools
  • Evaluate, analyze and recommend third party tools and external systems as required


  • BS/BA degree required; computer science/engineering, information architecture, or statistics degree a plus

Professional Requirements

  • Dedicated to fast and continual learning—technologies, tools, languages, systems, etc.
  • Strong communication skills—able to explain complex topics to both technical and non-technical audiences without oversimplifying
  • Willingness to ask questions and teach others
  • Strong understanding of the current state of the business and related industries
  • Aptitude for rationalizing and contextualizing data
  • Excited to impact business decisions through data driven insights

Technical Skills and Education

  • Experience running and working as an Agile Product Owner, creating and managing backlogs
  • Strong hands-on experience with UI-focused software, preferably data entry or content management applications, SQL, data warehousing, dashboarding and reporting, involving large datasets and multiple data sources
  • Familiarity with the challenges of modern, web-based development
  • Understand how to structure data effectively
  • Significant experience in quantitative analysis

Our passion for music, TV, movies, and sports is at the heart of everything we do. But what really makes us tick is our people. From Emeryville to Sydney and Queensbury to Amsterdam, we are building the team that’s going to disrupt the digital universe. This starts by creating a workplace where all things entertainment are celebrated and innovation can come from anyone. If you are interested in being mission critical and on the leading edge of global entertainment technology then please contact us today!

Gracenote, a Nielsen company, is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.