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Hospice Volunteer Coordinator

Clinical Care | Houston, TX | Full Time

Job Description

Our Mission…Serving People With Compassion and Dignity

The Hospice Volunteer Coordinator is responsible for the development and administration of all aspects of volunteer services including recruiting, interviewing, training, assigning and supporting volunteers.

*Hospice experience preferred, or minimum of two years experience in recruiting, training and supervising volunteers required. Candidates not meeting position requirements will not be considered.

Qualities We Seek in a Strong Candidate

  • Positive, fun, energetic personality.
  • Experience with speaking to groups and ability to approach a wide varety of sources for volunteer recruitment.
  • Creative approach to implementing new ideas and problem solving.
  • Loves working with people of diverse backgrounds and experiences, and will take ownership of making sure volunteers are comfortable in their roles and appreciated for their time and contributions.
  • Demonstrated ability to plan, organize and track activities and information as required.
  • Excellent verbal and written communication skills.

About Us

Good Shepherd Hospice is a leading provider of hospice care with a clear vision for our future, strong leadership to guide us and great opportunities for all current and future employees. We opened our first office in Oklahoma City in 1995. Today, we have a regional presence serving Oklahoma, Kansas, Missouri and Texas. Along the way, we've touched the lives of more than 20,000 patients and shepherded 50,000+ family members through their time of need, offering bereavement support for as long as they desired it. Every member of our medical team – and volunteer staff – receives comprehensive, ongoing training.

We are a member of the National Hospice and Palliative Care Association, Medicare Certified and State Licensed. 

Position Responsibilities

  • Develops and conducts programs for recruiting, training, and retention of volunteers.
  • Responsible for screening, selecting, evaluating and counseling of volunteers.
  • Supervises each volunteer, including establishing rapport, coaching, compliance, support and recognition.
  • Coordinates volunteer trainings.
  • Coordinates with the Hospice Team to assess patient/family needs for volunteers.
  • Monitors the Volunteer’s adherence to the plan of care.
  • Engages the Hospice Team in volunteer program activities and the availability of volunteers for assignment.
  • Communicates with team members, patients/ family members.
  • Reviews and processes volunteer documentation in a timely manner and in compliance with Medicare, licensing laws and Hospice policies.
  • Develops and maintains contact with individuals and organizations within the community necessary to support the recruitment and outreach activities of the volunteer program.

Education Requirements

Bachelors Degree in behavioral sciences, human services, or related field preferred.

Position Requirements

  • Hospice experience preferred, or minimum of two years experience in recruiting, training and supervising volunteers required.
  • Excellent organizational, self-management and communication skills.
  • Commitment to providing excellent customer service to patients and families.
  • Valid driver’s license.
  • Appropriate auto liability insurance coverage.
  • Can successfully pass criminal background check.


Our competitive compensation and benefits package for full-time employees includes paid holidays, mileage reimbursement, Health, Dental and Life Insurance, a 401K investment plan with matching and paid time off.


Good Shepherd Hospice is an Equal Opportunity Employer.