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Hospice Office Manager / Hospice Office Experience Req

Operations | Springfield, MO | Full Time

Job Description

Our Mission...serving people with compassion and dignity.

Seeking experienced Hospice Office Manager who will lead by example with a positive spirit, a professional demeanor and a can-do attitude. The Office Manager coordinates the overall organization, communications and daily operations of the hospice office in accordance with current federal and company standards, guidelines and regulations, and as directed by the Executive Director. 

*Minimum of 1 year of hospice office manager experience required.

About Us

Good Shepherd Hospice is a growing provider of hospice care with a clear vision for our future, strong leadership to guide us and great opportunities for all current and future employees. We opened our first office in Oklahoma City in 1995. Today, we have a regional presence serving Oklahoma, Kansas, Missouri and Texas. Along the way, we've touched the lives of more than 20,000 patients and shepherded 50,000+ family members through their time of need, offering bereavement support for as long as they desired it. Every member of our medical team – and volunteer staff – receives comprehensive, ongoing training.

We are a member of the National Hospice and Palliative Care Association, Medicare Certified and State Licensed.


  • Professionally represent Good Shepherd Hospice to the public, while promoting optimal customer service at all times.
  • Field incoming calls and greet office visitors.
  • Ensure records are maintained according to federal, state(s), intermediary, and agency standards.
  • Assist the Director in preparing correspondence, reports and special projects as requested.
  • Coordinate intra-office communication (i.e.: memos, messages, and scheduling of meetings).
  • Maintain office organization and equipment.
  • Maintain payroll information including processing of payroll, PTO, and attendance records.
  • Purchase office supplies.
  • Maintain confidentiality of patient/family status, as well as all personnel information.
  • Actively contribute to the well being of our work environment with a positive, polite and accommodating approach with patients/families, staff, volunteers and vendors.
  • Participate in our Quality Improvement process. 


Good Shepherd Hospice offers full-time employees competitive pay and a benefits package that includes paid holidays, Health, Dental and Life Insurance, a 401K investment plan with matching, an education fund and paid time off.


  • Minimum of 1 year of hospice office manager experience required.  
  • Computer literate in MS Word and Excel.
  • Excellent verbal, written and organizational skills.
  • A self starter with a high degree of initiative and motivation.
  • Ability to multi-task while working with minimal supervision.
  • Flexible with assignments and able to work with changing deadlines and priorities.
  • Able to manage sensitive issues appropriately and efficiently.
  • Can successfully pass criminal background check.


Good Shepherd Hospice is an Equal Opportunity Employer.


COMPASSIONATE ABOUT CARE. passionate about life.