Business Analyst | Orlando, FL, USA | Full Time
Globant (www.globant.com) is a new-breed technology services provider focused on delivering innovative software solutions by leveraging emerging technologies and trends. We combine strong Engineering and creative Design to deliver digital products that are appealing to large audiences. Globant is the place where engineering, design and innovation meet scale. Over the past 12 years we have created a top tier organization of over 4.000 professionals working for companies like LinkedIn, Electronic Arts, WT, Zynga, and Google to name just a few.
As a global company listed in the New York Stock Exchange (NYSE: “GLOB”), we have consistently strove to develop our areas of expertise and concentrated them into 12 Studios, each one equipped with several practices designed to satisfy the expectations of the most demanding clients and global audiences. This unique business model has led to many industry successes that include being selected as Endeavor Entrepreneur (2005); being named among the top 10 product engineering vendors (2011) by Global Services; being recognized among the top 10 vendors in mobile applications development (2012) by IDC Survey; being included in the 2010 Cool Vendor in Business Process Services Report by Gartner; and being featured as success case study at Harvard, MIT, Stanford and other top universities.
At Globant we engage at all levels with passion, innovation and a near obsession on adding value to our clients with each interaction. As such we seek people with similar drive and ethics to join our growing team. Right now we are seeking exceptional Service Now Developer/Administrator to join our Mobile Studio that is working on a major innovation projects for our clients. These position will require a full-time presence in Orlando,FL.
Duties and Responsibilities
- Perform day to day support and maintenance, work with the functional team to develop solutions in ServiceNow and coordinate support and development efforts within the team.
- General support, administration and maintenance of ServiceNow platform and associated applications.
- Monitor health, usage and overall compliance of ServiceNow and its applications
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.
- Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
- Solution and provide requested enhancements to existing ServiceNow applications
- Work with functional and admin teams to deliver automated workflow solutions in ServiceNow
- Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.
- Facilitate and support the rollout of new application and enhancements in ServiceNow
- Experience developing and configuring ServiceNow modules: Discovery, Orchestration, ServiceWatch, PPM, CMDB, etc.
- Custom Application Development
- Advise teams on design, development and overall ServiceNow best practices.
- Integration (interfacing) of enterprise software systems with ServiceNow
- Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc
- Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production.
- Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances.
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
- Must have experience in multiple ServiceNow implementations and have developed custom applications
- Knowledge of system design and development used within Service Oriented architecture and web services integration (SOAP, WSDL, JAXWS)
- Strong knowledge of Web 2.0 Technologies (Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.)
- Strongly appreciated to have ServiceNow System Administrator Certification and perhaps also certification in ServiceNow Implementation Specialist Certification.
- Years of ServiceNow development, configuration and administration experience in an enterprise environment.
We seek to deliver the optimal blend of engineering, design, and innovation capabilities to harness the potential of emerging technologies and trends to meet our clients’ needs. We look at the software development process from these three different but complementary angles in a constant quest for new insights. Did we also mention that we like to geek out and have fun with contests, hackathons, and prototyping with partners like Google ATAP Group on the Project Ara platform? We also believe in showing our people how much we value them, which is why one of the many benefits we offer is a fully paid by company PPO health plan.
So if you would like to exercise your true potential, be mission critical to the product you are delivering, and be highly valued...then please contact us today!
Globant is an EOE M/F/D/V. For many positions relocation is available if needed. Globant does not accept unsolicited 3rd party resumes.