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Product Experience Director

Product Development | San Francisco, CA, USA | Full Time

Job Description

At Globant, we dream and build Digital Journeys that matter to millions of users. We do that by leveraging engineering, design and innovation with our own industry-leading practices, like our Agile PODs and specialized Studios.

We want you to join us in creating these journeys for the biggest clients in tech, retail, travel, banking, ecommerce and media, revolutionizing and growing their core businesses while helping them (and you!) stay ahead of the curve.

WHAT ARE WE LOOKING FOR?

We are looking for an experienced Product Experience Director. You will advise our clients on the best strategies to grow their business. As a Product Experience Director, you will help different brands envision and articulate plans for innovative solutions in their path to a digital transformation. The big challenge involves guiding customers through a user centered methodology defining the strategic and tactical approach that will lead any efforts into successful.These solutions can go from a single purpose app, complex service ecosystems to challenging and reorganizing the business and company's culture.

The ideal candidate must be able to fully articulate strategies in a collaborative way with customers, orgazine multi-cultural and geo-dispersed teams and have a deep understanding of all necessary disciplines for all solutions presented. They must be highly technical with experience in design and development. And they also must be passionate have a wide expertise in the media industry, while also following trends and spotting opportunities in other markets industries.

Those who are successful in this position often display strong analytical, time management, collaboration and communication skills. They are detail-oriented forward thinkers who are familiar with all stages of project management and are adept at working with teams of diverse professionals, such as managers, business owners and other consultants. Strong presentation and creative skills are also crucial for Strategy Consultants. 

YOU’LL GET THE CHANCE TO:

  • Provide insight on effective planning strategies.
  • Drive workshops in Design Thinking & Envisioning with high profile stakeholders.
  • Evaluate strategic challenges, including vision, mission statement, and the business plan to assess the company position.
  • Articulate and promote campaigns to help drive cultural change.
  • Lead co-design sessions with customers.
  • Develop a rubric for a leadership decision-making process.
  • Identify and develop strategies to help leverage critical capabilities.
  • Determine growth strategy by evaluating current opportunities in the market and identifying potential revenue streams.
  • Write business documents and reports to show progress towards established goals.
  • Build and estimate plans for implementation of solutions through the lifecycle.
  • Evangelize a user-centered approach.
  • Detect opportunities and generate new business for the company.
  • Handle staffing and growth of design teams cross projects.
  • Manage multicultural and geo-distributed teams

WHAT WILL HELP YOU SUCCEED:

  • 10+ years in a Product Experience Designer or similar.
  • 10+ working in software factory like companies.
  • Proven expertise in the Media industry.
  • Strong background in User Experience, Consumer Experience or Service Design.
  • Experience leading multiple teams across multiple brands and projects.
  • Strong analytical thinking and creative problem solving.
  • Ability to lead, and motivate others to affect real change.
  • Ability to develop alliances from different types of stakeholders.
  • Excellent verbal and written communication in Spanish & English language.
  • Analyze business operations and projects.
  • Understand corporate goals and objectives.
  • Conduct extensive market research.

We want you to join us in creating these journeys for the biggest clients in tech, retail, travel, banking, ecommerce and media, revolutionizing and growing their core businesses while helping them (and you!) stay ahead of the curve.

We are interested in hard-working, fast-learning talents and we have the know-how and scale to help you make your own career path. If you seek an entrepreneurial, flexible and team-oriented culture, come join us.

We are ready.