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Jira Administrator

Quality Control | Dallas, TX, USA | Full Time

Job Description

At Globant we boost our client's digital experience by ideating and creating the most innovative software products leveraging emerging technologies and trends. We are the place where innovation, design and engineering meet scale. The most cutting-edge practices and technologies plus a unique team result in 19 studios where engineering and design meet scale to create digital journeys.

We do that by leveraging engineering, design and innovation with our own industry-leading practices, like our Agile PODs and specialized Studios.

We want you to join us in creating these journeys for the biggest clients in tech, retail, travel, banking, ecommerce and media, revolutionizing and growing their core businesses while helping them (and you!) stay ahead of the curve.

WHAT ARE WE LOOKING FOR?

We are seeking a Jira Administrator to join our team in Dallas!

YOU’LL GET THE CHANCE TO:

  • Work with cross-functional teams to design and implement solutions consistent with industry best practices
  • Serve as a JIRA administrator and maintain responsibility for administration, maintenance, upgrades, enhancements to JIRA, and integrations with other tools or plugins.
  • Create  templates, team boards, dashboards, custom fields, workflows, schemes, etc.
  • Administer JIRAs core and software, and formulate technical solutions using JIRA and associated JIRA plugins.
  • Serve as the JIRA main focal point to ensure the adoption of development and workflow processes
  • Provide in-depth training to business users on JIRA and Confluence features and functions
  • Perform application and system administration tasks, including data backups and scheduled jobs.
  • Test new versions of the tools and plug-ins to ensure compatibility.
  • Research and utilize industry standard methods and techniques.

WHAT WILL HELP YOU SUCCEED:

  • A minimum of 2-3 years of hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator. Experience customizing JIRA projects with various schemas, complex workflows, screen schemes, permission schemes, and notification schemes is a must.
  • Experience with JIRA and JIRA Portfolio administration (workflow management, user management, data management and clean up, plan management)
  • Strong analytical skills.
  • Perform application and system administration tasks, including data backups and scheduled jobs.
  • Excellent written and verbal communication skills
  • Ability to work in a fast changing dynamic agile environment; strong work ethic with good time management.
  • Excellent written and verbal communication skills

We are interested in hard-working, fast-learning talents and we have the know-how and scale to help you make your own career path. If you seek an entrepreneurial, flexible and team-oriented culture, come join us.

We are ready.