Your browser cookies must be enabled in order to apply for this job. Please contact support@jobscore.com if you need further instruction on how to do that.

Consulting Coordinator

Consulting | New York, NY, USA | Full Time

Job Description

At Globant, we dream and build Digital Journeys that matter to millions of users. We do that by leveraging engineering, design and innovation with our own industry-leading practices, like our Agile PODs and specialized Studios.

We want you to join us in creating these journeys for the biggest clients in tech, retail, travel, banking, ecommerce and media, revolutionizing and growing their core businesses while helping them (and you!) stay ahead of the curve.

WHAT ARE WE LOOKING FOR?

As a Consulting Coordinator for Globant Consulting, you will be required to manage a variety of qualitative consumer insights research and service design/design thinking projects. You will be working very close to the account manager, consultants/strategists and third party partners, managing the operations of usability & prototype tests as well as all kinds of qualitative & UX research (i.e. in-depth interviews, usability labs, co-creations, focus groups, ethnographic studies, etc.).

Responsibilities:

  • Management of all qualitative consumer insights research phases, from client meetings regarding screener and discussion guides, identification of research facility and recruitment partner, research day management with technical support regarding streaming and recordings, welcoming and paying participants as well as catering

  • Manage internal research team and ensure that team is meeting main milestones and deliveries

  • Main liaison and partner with account management, strategists/researchers regarding resource needs in the Globant Consulting unit and organizer among cross functional internal teams and “pods” (i.e. research, design, and technical teams)

  • Internal management of project finance, calendars, timeline and resources of qualitative research projects: ability to look at and proactively manage the “big picture” across a multiple of projects

  • Proactive management of project risks, anticipating problems in advance, forecasting potential staffing needs, and “managing upstream”

  • Management of all research and consulting project expenses, contracts and invoices from vendors (i.e., recruitment, research facility, catering, contractors, respondents, etc.) - acting as the mediator between accounts payable department and vendors

  • Reviewing and editing client invoices, acting as the mediator between billing department and clients

  • Development and (co)ownership of project documentation such as Proposals, Scope of Work, Work Orders, Project Plans, Staff Plans, Timelines, Contractor Agreements, etc.

Qualifications:

  • A minimum of 1 year of relevant work experience in project management at research and/or event production companies (this is NOT a digital production nor pharma/clinical trial research opportunity)

  • General knowledge of qualitative consumer insights research (focus groups, in person interviews, usability tests, co creation, diary study, etc)

  • Extremely detailed oriented and well organized

  • Comfortable and adaptable to evolving project needs and environments

  • Exceptional time management skills

  • Excellent writing and communication skills

  • Able to work in a dynamic, fast-paced and environment and manage multiple simultaneous tasks and projects

  • Ability to work effectively within a team environment

  • Highly self-motivated with a can-do attitude

  • Strong interpersonal skills

We want you to join us in creating these journeys for the biggest clients in tech, retail, travel, banking, ecommerce and media, revolutionizing and growing their core businesses while helping them (and you!) stay ahead of the curve.

We are interested in hard-working, fast-learning talents and we have the know-how and scale to help you make your own career path. If you seek an entrepreneurial, flexible and team-oriented culture, come join us.

We are ready.