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Client Partner

Business Development | San Francisco, CA, USA | Full Time

Job Description

We are a digitally native company where innovation, design and engineering meet scale. We use the latest technologies in the digital and cognitive field to empower organizations in every aspect. We want you to join us to work for the biggest clients in tech, retail, travel, banking, ecommerce and media, revolutionizing and growing their core businesses while helping them (and you!) stay ahead of the curve. Be part of a company with the most cutting-edge practices and technologies plus a unique team.


WHAT ARE WE LOOKING FOR?

We are seeking an exceptional hands-on Senior Client Partner to join our team in the San Francisco/Bay Area and help expand our line of business in the West Coast. The person in this role will focus on driving the go-to-market strategy, sales and business development activities connected to current and new clients.


YOU WILL GET THE CHANCE TO WORK ON:

Sales and Strategy:

  • Acquire/develop key large accounts in the East Region with potential revenue of $50MM
  • Accountable for achieving account financial targets and KPIs
  • Develop an account plan with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed. 
  • Manage strategic advancement of customer relations, including ensuring a high level of customer satisfaction and retention as well as identification of upselling potential.
  • Aggressively driving Digital Services Engagements into new areas of the business. Prospect new opportunities through networking, cold calling and other lead generation techniques.
  • Promote all lines of services within the client
  • Manage quarterly Business Reviews to ensure client satisfaction
  • Collect and coordinate farming activities with the account delivery team. Create and negotiate complex quotes, RFIs/RFPs, and contracts as well as the preparation, implementation and closure of sales negotiations at decision-making level.

Delivery:

  • Liaise on with Delivery and Technology to ensure client needs are fulfilled effectively
  • Manage client expectations and communications flow as it relates to production and internal project teams; negotiate and resolve high level client issues.

Financial Management:

  • Book commitment reports and Monthly bookings (US Dollar and Openings) by Sales Operations
  • Account financial planning and reporting

WHAT WILL MAKE YOU SUCCEED:

  • You have a total of 12+ years experience in software sales and a minimum of 5+ years successfully selling solutions or services at an executive/C- level in various locations.
  • Experience making executive-level calls, developing solutions that help our clients, and then mobilizing internal assets to deliver on time and above expectations.
  • Prior experience with customers in the Financial industry is an asset.
  • Prior experience in software services company is a great plus.
  • You must be comfortable demonstrating software and speaking to technical and non-technical executives alike, with all levels of our organization.
  • A strong understanding of how to build & manage a territory business plan.
  • Excellent oral & written, presentation & communication skills

OUR IDEAL SENIOR CLIENT PARTNER SHOULD HAVE:

  • A new business hunter and a proactive go getter with a winner mentality.
  • Deep understanding of sales process and embedded sales methodology.
  • A start-up mode mentality.
  • Aggressive, persuasive, persistent  attitude
  • Excellent communication skills and analytical skills

We seek to deliver the optimal blend of engineering, design, and innovation capabilities to harness the potential of emerging technologies and trends to meet our clients’ needs. We look at the software development process from these three different but complementary angles in a constant quest for new insights. Did we also mention that we like to geek out and have fun with contests, hackathons, and prototyping with partners like Google ATAP Group on the Project Ara platform? We also believe in showing our people how much we value them, which is why one of the many benefits we offer is a fully paid by company PPO health plan.

So if you would like to exercise your true potential, be mission critical to the product you are delivering, and be highly valued.....then please contact us today!