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Technical Product Owner Certificate & Identity Platform

Information Technology | London, United Kingdom | Full Time

Job Description

Who we are:

GlobalSign is the leading provider of trusted identity and security solutions enabling businesses, large enterprises, cloud service providers and IoT innovators around the world to secure online communications, manage millions of verified digital identities and automate authentication and encryption. Our high-scale PKI solutions support the billions of services, devices, people and things comprising the Internet of Everything (IoE). We have offices in the Americas, Europe and Asia.

What we do:

In London, GlobalSign is developing its next generation certificate platform, forming the core of GlobalSign’s current and future products. Our platform is designed to scale to the needs of IoE and major cloud deployments, being capable of issuing billions of identities, with industry leading performance and meeting the PKI life-cycle needs of our Enterprise, Partner and Retail customers. Built to meet existing and future web standards and compliance rules, it is capable of servicing any scenario where strong identity is required.

This role is part of a critical green field digital transformation project focused on replacing legacy Products with a modern platform, built on an industry standard foundation. It is an opportunity to modernize and enhance many of GlobalSign’s products, leveraging modern SaaS components to create a compelling story from sale to support. You will work with an agile team based in London and reporting to Product Management in Portsmouth New Hampshire.


GlobalSign is continuing to build product capabilities toward becoming an essential PKI infrastructure to all size Enterprises, Partners, and Retail subscribers.  We are seeking a Technical Product Owner to manage the rollout of our next generation certificate-based offerings.  The individual in the role will be responsible for translating product needs into requirements, shaping the product roadmap, prioritizing the engineering tasks and working with development team to drive user stories through an optimized development cycle.

This role will act as the interface between the software engineering team and a team of Product Managers to translate market requirements from epics into user stories; however, customer/market outreach by the TPO is always welcomed!


Working alongside our other Product Managers, TPOs and Development team, you will be responsible for:

  • Collecting and sanitizing and normalizing requirements from multiple sources
  • Creation of user stories reflecting business requirements
  • Lead review of development optimisation strategies with Product Management
  • Ensure solutions meet product requirements
  • Working closely with the GlobalSign Compliance team and industry policies and regulations to ensure solutions meet security and external compliance requirements
  • Document key functional requirements
  • Identify user acceptance testing requirements
  • Support UAT
  • Document and communicate
  • Organise workshops and train staff on new systems 


  • 4+ years’ experience as a TPO, PM, IT Business Analyst or related field
  • Exceptional analytical and conceptual thinking skills
  • Strong user focus – versed and competent in modern UX approaches
  • Experience in writing persona driven user stories
  • Advanced technical skills
  • Experience creating detailed reports and giving presentations
  • A track record of following through on commitments
  • Excellent planning, organizational, and time management skills
  • Demonstrated self-started ability
  • Outstanding communication and presentation skills, both written and verbal 
  • You can easily synthesize complex & technical ideas into digestible messages
  • Proven superb experience writing technical documentation
  • Experience collaborating with development teams in an agile development environment
  • Very knowledgeable about technology, web services, and internet security concepts
  • Proficiency in working with products offered through web services / REST APIs
  • Comfortable working under pressure and flexible work schedule to support our global operations
  • BS in Engineering or Computer Science preferred

What we offer

  • The opportunity to work for a leading multinational PKI provider
  • A clean slate. No legacy or poorly documented code to maintain
  • A friendly and personal working environment
  • Excellent growth opportunities
  • Competitive Salary
  • Buying and Selling Annual Leave
  • 25 Days Annual Leave
  • Company Profitability Bonus Scheme
  • Employer matched pension contributions to 5% of salary
  • Long-term Sickness and Disability Insurance
  • Private Medical Cover with the option to add family members at your expense
  • 4 x Salary Life Insurance cover
  • Cycle to Work Scheme
  • Perkbox Goldcard Discount Scheme