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Internal Application: Business Systems Programme Manager

Engineering | London, United Kingdom | Full Time

Job Description

GlobalSign is the leading provider of trusted identity and security solutions enabling businesses, large enterprises, cloud-based service providers and IoT innovators around the world to conduct secure online communications, manage millions of verified digital identities and automate authentication and encryption. Its high-scale PKI and identity solutions support the billions of services, devices, people and things comprising the Internet of Everything (IoE). The company has offices in the Americas, Europe and Asia. For more information, visit


In London, GlobalSign is developing its next generation identity platform, forming the core of GlobalSign’s current and future products. Our platform is a complex distributed system that is designed to scale to the needs of IoE and major cloud deployments, being capable of issuing billions of identities, with industry leading performance. Built to meet existing and future web standards and compliance rules, it is capable of servicing any scenario where strong identity is required.

This role is part of a critical green field digital transformation project focused on replacing the legacy Business Support Systems with a modern platform, built on an industry standard foundation, shifting from an entirely on-prem to hybrid on-prem + cloud architecture.


You will oversee the planning and execution of this project which touches all layers of our business. Based in London, you will be reporting to the Project Executive.






Working alongside our Business Systems Architect and Business Systems Manager you will:


  • Establishes short and long-term program objectives and ensures team members meet them

  • Ensures program awareness throughout the business

  • Ensure agreement amongst stakeholders as to what the objectives and benefits are

  • Monitors program's progress and reports this in regular meetings with leadership, high-end managers and any stakeholders funding or affected by the program

  • Develops and monitors budgets and schedules to support the program's implementation

  • Manage business analysts tasked with requirements gathering and analysis

  • Assigns tasks to team members to ensure project objectives are completed as required

  • Resolves problems with program as they arise

  • Assists in the negotiation, contracting and management of contractors, vendors and third parties related to the program



  • Proven experience as a Programme/Project Manager for a large digital transformation project with cross-departmental stakeholders

  • An experienced people manager who has led global teams with different cultural backgrounds and has seen in depth delivery

  • Experience in internal process improvements, streamlining, digitization

  • Outstanding leadership and organizational skills

  • Excellent communication and interpersonal skills 

  • Strong emphasis on User/Stakeholder communication and education

  • Thorough understanding of project/program management techniques and methods

  • Ability to translate technical topics to understandable business language and vice versa

  • Excellent problem-solving ability

  • A good understanding of the following digital technologies: web-based, email, data, CRM, ERP, Online payments, E-commerce, CMS, Integrated marketing systems, automation 


What We Offer


  • The opportunity to work for a leading multinational PKI provider

  • A clean slate. No legacy or poorly documented code to maintain

  • A friendly and personal working environment

  • Excellent growth opportunities

  • Competitive Salary 

  • Buying and Selling Annual Leave

  • 25 Days Annual Leave

  • Company Profitability Bonus Scheme

  • Employer matched pension contributions to 5% of salary

  • Long-term Sickness and Disability Insurance

  • Private Medical Cover with the option to add family members at your expense

  • 4 x Salary Life Insurance cover

  • Cycle to Work Scheme

  • Perkbox Goldcard Discount Scheme