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Dental Assistant / Patient Service Representative

GFHS Pediatric Dentistry | Gastonia, NC | Full Time

Job Description

Dental Assistant / Patient Service Representative 

Our ideal candidate will...

  • Perform a variety of duties related to dental patient care directed by dental providers.
  • Be involved in both the clinical and administrative areas including assisting physicians with patient care and handling minimal clerical, environmental, and organizational tasks.
  • Provide information to patients so they may fully utilize and benefit from the dental services.
  • Work well under pressure, communicate and work effectively with the dentists, hygienists and peers.
  • Be familiar with basic computer operations and EDR software.
  • Be first contact point for patients and visitors to our center. At all times the PSR should command a professional, friendly and polite manner. As part of the dental team the PSR’s role is to assist in the smooth and efficient running of the practice, to adhere to protocols at all times in line with the company strategy, goals and values.
  • Under the direct supervision of the Practice Manager and the PSR Supervisor, this position is responsible for timely and accurate recording of patient demographics, insurance information, patient charges and payments.
  • Be cross-trained in multiple administrative support functions including dental records, scanning, and PHI request and messaging to both clinical and non-clinical staff. 

Experience

  • Bilingual a plus.
  • Dental Assistant II, certification and or experience
  • One year experience in a public health setting preferred

 

Please visit our website here before applying