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Bilingual Patient Services Representative

Catawba Family Dentistry | Hickory, NC | Full Time

Job Description

Bilingual Patient Services Representative

Catawba Family Dentistry

Our ideal candidate will...

  • Under the direct supervision of the Clinics Dentist and or the Front Office Supervisor, be responsible for timely and accurate recording of patient demographics, insurance information, patient charges and payments.
  • Cross-train in multiple administrative support functions including medical records, scanning, request and messaging to both clinical and non-clinical staff. 

Experience

  • One year of clerical experience in dental clinic setting required.
    • Other related experience may be considered in lieu of medical office experience. Knowledge of medical office software for the following: updating patient demographic information, posting charges and copays.
    • Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills.
    • Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality.
    • Must be able to function as part of a team. Must possess initiative.
  • Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
  • Proficient in use of all computer software utilized in practice.
  • Fluent in both English and Spanish 
  • Education: High School Diploma or GED certificate required

 

Please visit our website here before applying