Windows Desktop Systems Administrator

About Us:

Generic Network Systems (GNS) is a boutique managed services/hosting company, primarily for investment firms. We manage systems all over the world from our NYC, San Francisco, Portland & Century City offices. We have collocation sites in North America, Europe and Asia.

We are looking for a Windows Desktop System Administrator based on site in West LA with one of our clients to assist in the maintenance, & support of workstations, desktop environment and cloud-based platforms. This person will work a shift from 7 AM until 4 PM.

Responsibilities:

• Day-to-day workstation, application and cloud support of our client from their offices in West LA. 
• Ensure client requests are responded to in a timely fashion
• Work closely with users over email, on the phone, and in person.
• Build, upgrade & maintain systems and applications on multiple platforms.
• Troubleshoot, resolve & document solutions related to systems, applications and DR/backup jobs.

Requirements:

• Strong knowledge of Windows 10 including baseline security policies.
• Proficient in supporting MS Office 2013 and 2016.
• 4-6 years’ experience supporting Windows-based servers and workstations.
• Experience with management of Microsoft Office 365 environments including MDM and Intune.
• Familiarity with VMware vCenter.
• Experience troubleshooting issues related Windows AD, DNS and IP networking.
• Good problem-solving ability and interest in learning.
• Responsible, proactive, great interpersonal skills.
• Good verbal and written communication skills.

Bonus Points:

• Familiarity with Cisco Umbrella/OpenDNS, MS Azure, AWS, Cloudberry.
• Experience with SQL Server.
• Familiarity with hosted VoIP systems
• Experience in a scripting language, preferably Windows Power Shell.
• UNIX experience.
• Cisco network equipment experience.

Perks:

• Work in a small but very experienced team in fast growing company.
• Exposure to a wide range of software and hardware with almost unlimited opportunity to advance and learn.
• Company reimbursed tuition for relevant training.
• Flexible working environment with good health care and paid vacation.

Salary:

Salary range is between $75 K - $90 K per year, depending on experience and abilities.

Miscellaneous:

• Light 'On-Call' rotation duties for weekend/holiday client emergencies.
• Candidates must be able to legally work in the USA. We cannot sponsor a visa.
• Principals Only Please (No Recruiters)