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IT Support Technician, Part Time, Flexible

IT Consulting, Support, Projects | Larchmont, NY | Part Time, Contract, and Internship

Job Description

About Us:

We are a boutique managed IT services firm serving a select group of small business clients located in Westchester.

The Position:

We are seeking a positive tech enthusiast to join our team as a level 1 field technician. This is a part-time, as needed position, visiting client offices and taking care of various tasks, such as:

  • Workstation set ups
  • Multi-function printer and scanner set ups
  • Network equipment set ups, such as routers, switches, access points
  • Basic user support, troubleshooting

Skills and Technologies:

  • Strong communication and customer service skill
  • Punctuality and ability to work independently in the field
  • Windows and Apple OS X familiarity
  • Experience with network equipment such as routers, switches, etc.
  • Familiarity with Microsoft Office 365
  • Team focused attitude

Bonus Points:

  • A+ Certification, Network+ Certification
  • Familiarity with a ticketing system, such as ConnectWise
  • Familiarity with Windows Server, Active Directory, Group Policy, Office 365, Azure, etc.
  • Experience in customer service

The position involves traveling to client sites and consists of approximately 10 to 20 hours of work per week on a flexible basis, and is focused on directly working with clients. We are looking forward to hearing from you.