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Patient Collections Representative

Office Staff | Louisville, CO | Full Time

Job Description

About Us:

Medamorph, LLC is looking for a full-time Patient Collections Representative to work in our billing department in Louisville, CO. Medamorph, LLC is a medical administrative support company facilitating administrative responsibilities for one of Boulder county's largest growing Gastroenterology practices.


  • Makes collection calls and responds to incoming calls from patients, physicians, and clients.
  • Reviews patient account status, sends letters, and makes phone calls to attempt to collect payment of claims for medical services.
  • Monitors open accounts and work with patients to ensure timely payment of accounts.
  • Researches payments to ensure that the claim was properly paid based on the type of service and insurance contract terms involved.
  • Notes patient accounts whenever there is activity to ensure accurate records are kept on each account.
  • Investigates items which are not paid correctly on a timely basis and determines what actions need to be taken.
  • Turns accounts over to outside collections as needed. 
  • Contacts patient for updated demographics when returned mail is received.


  • High School Diploma or GED
  • Excellent verbal and written communication skills
  • Knowledge of and experience with medical billing and collection processes, preferred but not required
  • Team player, with ability to work in a fast paced, high volume environment
  • Excellent computer skills including proficiency in Word, Excel and medical office software products, (Intergy preferred)


  • Medical, Dental, and Vision Insurance 
  • No weekends or evenings
  • Paid Time Off
  • All major Holidays off
  • Paid Short Term Disability and Life Insurance
  • Profit Sharing Plan and 401K