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IT Support Specialist

Office Staff | Louisville, CO | Full Time

Job Description

About Us:

Medamorph, LLC is looking for a Full Time Desktop Support Specialist to work in our IS/IT Department in Louisville, CO. Medamorph, LLC is a medical administrative support company facilitating administrative responsibilities for one of Boulder County's largest and fastest growing Gastroenterology practices.

Responsibilities:

  • Providing on site and remote resolution of common desktop computing issues (PC and Mac), and acting as local enforcement for IT security policies
  • Supporting, modifying, and provisioning new users for an IP based PBX phone system
  • Responsible for inventorying hardware and organization of our IT storage room
  • Provisioning new hires with hardware and proper web tools access
  • Reception and resolution of HelpDesk cases by employees experiencing technical issues
  • Assisting with IT HelpDesk related projects as needed
  • Other duties as assigned

Requirements:

  • HS diploma
  • Two years of relevant experience in IT Support functions with a focus on customer service, experience in PBX telephone concepts and programming, as well as, web based computing services and VMWare Horizon
  • Excellent verbal and communication skills required to interface professionally and effectively with all levels of the Practice
  • Team player, with ability to work in a fast paced, high volume environment.
  • Ability to maintain composure in all situations and thrive in an atmosphere of constant change
  • Strong knowledge of a variety of products in the Microsoft Window’s environment

Perks:

  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • No weekend or evening shifts
  • Off all major Holidays
  • Paid Short Term Disability and Life Insurance
  • Profit Sharing Plan and 401K