Transportation Account Manager

About Us:

At Source Logistics, we specialize in offering customized logistics and supply chain solutions in US markets, including Full Service Warehousing, Order Processing, E-commerce Fulfillment, Marketing Fulfillment, Complete Transportation Solutions, and Information/Data Supply Chain Services.

We support a variety of industries such as food and beverage, apparel, retail, health and beauty, medical, industrial, technology, financial, and more. Our mission is to help US and foreign-based companies expand their presence in the US by delivering competitive and tailored supply chain solutions.

We currently manage 3.9 million square feet of warehouse space, strategically located throughout the US, with facilities in Los Angeles, CA; Chicago, IL, N. Monroe, NJ; Portland, OR; Houston, TX; and Laredo, TX.

About The Role:

As a Transportation Account Manager, you will be responsible for managing and developing new freight business with in assigned accounts. This will require a deep understanding of transportation and brokerage services, along with excellent relationship management and business development skills.

Responsibilities:

• Function as the transportation primary point contact for assigned accounts, addressing their inquiries, concerns, and providing timely solutions.
• Identify new business transportation opportunities within existing accounts to expand transportation services.
• Develop and implement strategic account plans to maximize revenue and profitability.
• Drive account growth by proactively upselling and cross-selling opportunities.
• Build a strong relationship with the client, focusing on retention and growth opportunities.
• Ensure profitability through effective pricing strategies and maintaining operational excellence.
• Partner closely with internal teams to propose and implement value-added solutions that align with customer requirements.
• Prepare and present regular reports on assigned accounts performance, revenue forecasts, and market analysis for the management team.
• Negotiate contracts, pricing, and terms with clients, ensuring profitability and compliance with company policies.
• Collaborate with internal teams, including operations and customer service, to ensure seamless execution of service and meet customer expectations.
• Consistently meet or exceed sales goals by conducting sales meetings.
• Travel to customers’ locations to complete sales meetings and directly work on sales-related activities.
• Assist in the development of customer SOPs required to effectively manage each customer’s business.
• Stay updated with industry trends, market conditions, and competitors' activities to identify potential risks and opportunities.
• Other duties as assigned

Requirements:

• 5+ years of sales and account management experience in transportation and logistics industry
• Bachelor’s degree in business administration, Logistics, or a related field a plus.
• Proven experience in sales and business development in the transportation and brokerage industry.
• In-depth knowledge of FTL, LTL, Drayage, and multimodal transportation.
• Excellent communication and negotiation skills, with the ability to build and maintain long-term relationships with clients.
• Demonstrated ability to identify and capitalize on business opportunities, driving revenue growth.
• Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.
• Proficient in using CRM software and Microsoft Office Suite.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Up to 50% of travel is necessary to meet with clients and attend industry events.

Perks:

• Great benefits package.

• 401(k) plan with company match.

• Generous PTO policy.