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Project Manager, Business Processes (Network Ops)

Product Management | West Los Angeles, CA | Full Time

Job Description

When was the last time you put an industry on its head, shook it up, and then smacked it to the point of complete disruption? Never? Want to?

FreedomPop has been a disruptive freemium telco delivering the nation’s first 100% FREE mobile phone and wireless internet service since 2011. With $100m+ in series c funding, FreedomPop is rewriting the rules of the global telecom industry. The company offers a suite of smartphones, tablets, hotspots, services, and innovative social sharing and incentivized benefits, providing consumers access to free mobile phone and high-speed internet services worldwide.

Yes, EVERYONE and EVERYWHERE. FreedomPop is the world's first 100% free mobile plan so that no one is left off the "connected grid.” That is the dream. But to realize our vision we need incredible people that want to put that “dent in the universe” and be a relevant part of our growing yet close knit crew.  

We are looking for an exceptional Project Manager of run Business Processes for our Product Team at our HQ in Westwood Village, CA. This role will be tasked with:

  • Network operation management, responsible for global matrix of network stability.

  • Leading first response team working with internal, external teams and 3rd party partners. Expect on calls post regular hours.

  • Chasing bugs and bridge between customer support team and dev team, working as last line tech support. 

  • Project management for user stories, working with product managers on clean up and prioritization. Manage scrum meetings with international teams. 

Our Ideal Hire Will Have:

  • Bachelors Degree
  • Strong business process acumen
  • Exceptional organization and follow through bahavior
  • A passion for the telco technology space
  • A desire to be a key player within a lean product team

With 100% free basic plans, FreedomPop also offers premium unlimited talk and text plans up to 80% off other carriers and top brand smartphones up to 50% off MSRP. With no contract and no commitment, FreedomPop offers the best value in mobile. So get your freemium on and disrupt your career for the better here at FreedomPop!

FreedomPop is an EOE M/F/D/V. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws , including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. 

We do not work with Search &/or Staffing Agencies.