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Sales Development Representative

Growth | Cleveland, OH | Full Time

Job Description

FormFire's best-in-class software is used by health insurance carriers, brokers, and employers for benefits administration, enrollment, and compliance tracking.

But why would you want to work here?  Because we offer a fun, challenging and engaging place to build your career.  Our core values are centered around accountability, ensuring a rewarding place to work and creating value through brave innovation.  

Oh, and we have quarterly happy hours, a free in-house gym, movie theatre popcorn, etc.  Check out our culture at  


We’re looking for a technically savvy, self-motivated individual to join our growing organization.

In this entry-level role you will:

  • Process marketing-generated leads
  • Guide prospective clients to the right FormFire product that meets their needs
  • Coordinate all aspects of the sales pipeline, including product demonstrations, contracts, and onboarding
  • Ensure effective handoffs to the Customer Success team
  • Understand customer needs by developing knowledge of current environment, requirements, challenges and future needs to develop the best solution proposal
  • Develop knowledge of competitive products, services, and sales strategies within assigned markets and product portfolios
  • Achieve assigned sales goals
  • Maintain accurate records in our CRM
  • Understand and communicate FormFire value proposition to prospects
  • Collaborate with Marketing and business leaders to ensure execution of company goals
  • Complete other tasks, as assigned by your manager

The ideal candidate has the following attributes:

  • Bachelor’s degree in a business or technology-related program, or equivalent work experience is required
  • Excellent written and verbal communication skills
  • 1-2 years previous successful sales experience OR a strong interest in a selling role
  • The ability and desire to work in a fast-paced challenging environment
  • The desire to meet and exceed measurable performance goals
  • Proven ability to master complex software products
  • A highly self-driven sense of motivation
  • The ability to deal with objections
  • Ability to understand customer requirements and match them with product features
  • Knowledge of the insurance or healthcare industry a plus

Benefits offered:

Salary, health, dental, LTD, group life insurance, 401k, generous time off policy, company paid fitness incentive, and a zombie-free work environment.

Candidates must successfully pass a background check prior to employment.

FormFire is an equal opportunity employer.

Visit us at to learn more about our company and products.