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Part-Time Customer Experience

Operations | Chicago, IL | Part Time

Job Description

About Us:

Flowers for Dreams is ushering in a craft flower movement. Locally crafted flowers for fair & honest prices with hand delivery in Chicago, Milwaukee, and Detroit, as well as overnight shipping to most of the Great Lakes region. Every bouquet benefits an amazing charity. Named one of Business Insider's Most Inspiring Companies in America.

Responsibilities:

  • Respond to & resolve customer inquiries via phone, email, and social.
  • Support daily ops team with driver dispatch and delivery success.

Requirements:

  • 1+ year experience in tech-oriented customer service or retail associate role.
  • Ability to work 15 - 25 hours per week onsite, with rotating weekend schedule.
  • Strong communication, organization, and email skills, with positive demeanor.
  • Shared aesthetic preferences & values with Flowers for Dreams brand.