Sr. Manager of Corporate Stores

About FACE FOUNDRIÉ:

At FACE FOUNDRIÉ, we're not just redefining skincare; we're redefining how you experience it.

FACE FOUNDRIÉ is a cutting edge, inclusive facial bar specializing in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 36 locations open and is continuing to expand nationwide.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Position Details:

The Sr. Manager of Corporate Stores is responsible for leading the performance, operations, and growth of FACE FOUNDRIÉ’s corporate-owned locations across multiple markets. This role oversees the day-to-day success of all corporate stores, currently including Minnesota and Florida, while supporting future corporate expansion markets as the brand continues to scale.

This leader will directly manage Store Managers and/or District Managers depending on market structure and store count and will report to the Director of Shops + Operations. The ideal candidate is an operationally strong, financially minded, people-first leader who thrives in fast-paced environments, builds high-performing teams, drives accountability, and ensures a consistent, elevated client experience across every location.

This role requires a balance of strategic thinking and hands-on execution, with a strong focus on sales performance, profitability, leadership development, operational excellence, and culture.

Responsibilities

Corporate Store Leadership & Performance

• Oversee the performance and operations of 5-12 corporate-owned locations across multiple markets.

• Lead and support Store Managers and/or District Managers to drive sales, profitability, retention, and operational consistency.

• Own full P&L management across all corporate locations, including revenue performance, labor management, and controllable expenses.

• Develop and manage market-level budgets, forecasting, and financial plans in partnership with leadership.

• Analyze financial performance, KPIs, and operational trends regularly to identify opportunities, gaps, and action plans.

• Implement proactive strategies to improve margins, operational efficiency, payroll performance, and overall store profitability.

• Drive accountability around labor targets, inventory management, operational spending, and financial performance across all locations.

• Ensure all locations consistently execute brand standards, protocols, and operational procedures.

• Partner with store leadership teams to create and execute performance improvement plans where needed.

• Conduct regular store visits to assess operational execution, team development, and overall business health.

• Support new corporate store openings including hiring, onboarding, operational setup, and launch execution.

Leadership & Team Development

• Recruit, coach, develop, and retain high-performing leaders across all corporate locations.

• Foster a culture of accountability, urgency, collaboration, and continuous improvement.

• Lead ongoing performance conversations, coaching, and development planning for direct reports.

• Partner with Training and People teams to ensure operational excellence and leadership growth across all stores.

• Identify future leaders within the organization and help build scalable leadership pipelines.

• Support change management initiatives and ensure teams are aligned and adaptable during periods of growth and evolution.

Client Experience & Brand Standards

• Champion a best-in-class client experience across all locations.

• Ensure consistency in service execution, hospitality, cleanliness, and brand presentation.

• Partner cross-functionally with marketing and training teams to execute campaigns, launches, and initiatives successfully in stores.

• Monitor client feedback, reviews, and retention trends and implement action plans to improve client satisfaction and loyalty.

Operational Excellence

• Ensure stores are operating efficiently and in alignment with company goals and financial expectations.

• Partner with the Director of Shops + Operations on operational strategies, systems, and process improvements.

• Maintain strong oversight of scheduling, payroll management, inventory, compliance, and operational controls.

• Support implementation of new tools, systems, and operational initiatives across corporate locations.

• Assist in developing scalable operational frameworks as the corporate footprint expands.

Cross-Functional Collaboration

• Work closely with Marketing, Training, Finance, HR, and Executive Leadership to support company initiatives and drive alignment across departments.

• Serve as a key operational partner in corporate growth planning and expansion efforts.

• Communicate consistently and effectively with leadership teams regarding priorities, performance, and operational updates.

Qualifications

• 3-7+ years of multi-unit leadership experience in retail, wellness, beauty, hospitality, franchise, or service-based industries.

• Proven ability to lead high-performing teams across multiple locations and markets.

• Strong financial acumen with experience managing full P&Ls across multiple locations, including budgeting, forecasting, labor management, and profitability improvement initiatives.

• Exceptional leadership, communication, coaching, and organizational skills.

• Ability to balance strategic thinking with hands-on execution.

• Highly adaptable and comfortable working in a fast-paced, high-growth environment.

• Passion for team development, culture building, and client experience.

• Experience opening new locations and scaling operations preferred.

• Proficient in Google Workspace, POS systems, and operational reporting tools.

• Willingness to travel regularly between markets and support future expansion needs.

Benefits:

Health Insurance

Paid Time Off (PTO)

Short Term Disability

401(k)

Discount of Services and Products