Esthetics Manager

Esthetics Manager

About FACE FOUNDRIÉ:

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.

FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 36 locations open and is continuing to expand nationwide.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Job Description

The Store Manager is both a people leader and business operator, responsible for delivering an exceptional client experience while ensuring the store performs operationally and financially.

This role blends hands-on service leadership, team development, and day-to-day business management, serving as the owner’s right hand in building a high-performing, culture-driven location.

Key Responsibilities

Operations

• Demonstrate high standards in customer service and professionalism

• Own weekly and monthly performance metrics, proactively identifying action steps when goals are not being met

• Meet financial targets including service revenue, average ticket, client count, rebooking, retail, and memberships

• Manage staffing, scheduling, and daily floor flow to support both client experience and labor efficiency

• Oversee opening and closing procedures and ensure operational readiness at all times

• Manage inventory, ordering, and product accuracy

• Identify operational gaps, implement solutions, and communicate updates and needs to the owner in a timely manner

• Help forecast sales, growth opportunities, and future staffing needs

Financial Management

• Collaborate with the owner to develop and manage the store budget

• Monitor financial performance and identify opportunities for revenue growth and cost control

• Implement strategies that support profitability and long-term success

• Understand how service mix, retail performance, and scheduling impact overall results

Client Experience

• Oversee delivery of high-quality services and ensure client satisfaction

• Address client concerns with timely, thoughtful, and professional resolution

• Maintain a warm, welcoming, and inclusive environment for clients and team members

• Own the full client experience from beginning to end, including follow-up, feedback review, and retention

Team Leadership, Training & Culture

• Recruit, onboard, train, and develop a high-performing esthetician and front bar team

• Confidently conduct regular coaching conversations and performance reviews

• Identify professional development needs and support growth plans for each team member

• Ensure completion of all technical and product trainings and uphold FACE FOUNDRIÉ service standards

• Lead by example through personal service excellence, positivity, accountability, and teamwork

• Set the tone for a supportive, respectful, and results-driven store culture

Hands-On Service & Floor Support

• Perform services on guests as needed while balancing leadership responsibilities

• Act as a technical resource to ensure consistency in consultations, protocols, and results

• Support daily problem solving and maintain smooth team flow during shifts

Marketing & Community Engagement

• Partner with the owner to execute local marketing strategies that attract and retain clients

• Coordinate events, promotions, and collaborations to increase visibility in the Pearland community

• Support social media presence and encourage team participation in brand awareness efforts

• Participate in corporate communication and initiatives as needed

Position Requirements

• Texas esthetics license required

• 1+ year of leadership or management experience in a salon, spa, beauty, retail, or service environment preferred

• Strong understanding of service sales, retail performance, rebooking, and memberships

• Confidence in coaching, accountability conversations, and team development

• Passion for skincare, client experience, and positive team culture

• Availability for nights, weekends, and special events

Compensation

salary + bonus structure + commissions + gratuities

Job Type: Full-time