ExecOnline, Inc.

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Senior Director, Account Management

Commercial | New York, NY | Full Time

Job Description

Join a world class Commercial team at the leading ed-tech firm reinventing how the world’s top organizations develop their next generation of leaders. ExecOnline partners with elite business schools (Columbia, Berkeley-Haas, MIT Sloan, Wharton, and Yale) and their award-winning faculty to bring high-level executive development programs to the e-learning space.

In less than five years, ExecOnline has become the leading online provider of leadership development to senior leaders, growing rapidly by 70% each year. We are looking for ambitious, innovative professionals looking to have a footprint in a hypergrowth organization to capitalize on this new, open market space.

The Senior Director, Account Management plays a critical role in supporting the planning & implementation of 25-35 key accounts by engaging with C-suite executives, strategizing on deals, and implementing service and commercial approaches.


  • Focus on growing and developing 25-35 existing clients, together with generating new business

  • Manage account planning based on current relationships, deployment model, and opportunities by laying out overall relationship plan: inventory consumption, program reporting, communications, meeting scheduling, and pricing plan documents to engage support and guidance from across matrix

  • Develop view on company strategy and identify themes and terminology in order to identify buying centers and priority issues that align with ExecOnline’s services

  • Coordinate with the Client Success Team to drive successful usage of credits according to customer needs and objectives set out during sales cycle

  • Monitor program performance on a daily basis by coordinating with the Program Team to address any service issues

  • Analyze participant scoring, assessments, alumni experiences and program reviews to develop specific business cases based on client priorities to be presented to clients for program expansion

  • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Desired Skills and Experience:

  • College/University education (4-year degree) from an accredited school

  • 7+ years’ experience selling/renewing B2B IT, marketing or professional services to business leaders.

  • Experience in a creative growth organization in e-learning, software, or online higher education

  • Proven track record to drive sales execution

  • Experience engaging and influencing C-level executives

  • Consistently exceeds quotas and key performance metrics

  • Consultative and conceptual selling skills required in an enterprise sales cycle environment

  • Excellent verbal and written communication and presentation skills

  • Business acumen, can articulate the value of our services to new clients

  • Intellectually curious; a massive fast learner

  • Flexible, agile, demonstrated initiative and independence

  • Travel is expected (roughly 20%)

We offer competitive salary, commissions, and stock options.

This role will be based in San Francisco, Washington, DC, or New York City.  Some travel is expected (roughly 20%).

To apply for this position, please submit your resume, brief cover letter (including how you heard about us), and a link to your LinkedIn profile.

More about ExecOnline:

We’re growing fast in a very exciting space. Launched in 2013, ExecOnline is the only company partnering directly with top-ten business schools. (Columbia, Berkeley-Haas, MIT Sloan, Yale, and IMD)   We enable companies to combine the quality and engagement of in-person development with the scale, integration and measurability of online.

ExecOnline is venture-backed and winner of the 2014 Return on Education VenturED Award at the ASU+GSV Education Innovation Summit.