Shipping | Santa Rosa, CA | Part Time
Evy’s Tree is a fast-growing fashion retail company that designs, markets, ships, and sells high-end hoodies and other apparel items located in Santa Rosa, CA. Evy’s Tree work culture is best known for flexible schedules, creative and enjoyable work setting, competitive pay, and clothing discounts.
We are looking for a passionate Warehouse Shipper to join our team who is excited about supporting Evy’s Tree customers by shipping packages accurately and promptly. The ideal candidate has a positive, charismatic personality and the ability to respond to a variety of shipping needs. We are looking for someone to be the last point of contact with our product before the customer receives their package. Hours worked will fluctuate from season to season.
Under the supervision of the Lead Shipper, this position is primarily responsible for shipping Evy’s Tree product, packing and receiving inventory in the warehouse. This job requires accuracy, attention to detail, speed, agility, and the ability to multitask. Some heavy lifting is required.
Check emails and corresponding Slack messages daily for notifications that orders may need to be changed or set aside.
Create and send out any special orders per instruction
Print labels, order summary, receipts daily
Pack and ship out up to 300-1,000 orders weekly (depending on the season)
Schedule order shipment pick-ups
Receive all shipments into the warehouse.
Place product inventory in designated areas.
Perform total inventory counts weekly.
Notify Customer Service Department if there are any out of stock orders
Help in all shipping areas as needed
Attend weekly Staff Meeting
Promptly respond to Customer Care reps questions submitted via Slack
Document important customer information for future reference in Evy’s Tree systems.
Attend all required shipping team-related meetings.
Receive and process returns.
Assist the rest of the shipping team as needed.
Complete miscellaneous tasks as assigned.
REQUIRED EXPERIENCE, KNOWLEDGE, & SKILLS
The ideal candidate possesses:
Some experience in shipping, but, is not necessary
Excellent organizational skills, strong communication and attention to details
An understanding of computer systems, with the ability to troubleshoot technical issues with minimal assistance. Experience with some or all of the following programs is preferred: Slack, Shipstation Shopify, Google Business Suites and When I Work
The ability to operate effectively in a very fast-paced entrepreneurial and dynamic environment
Schedule flexibility and hours will change during peak seasons
The ideal candidate is:
Passionate about helping Evy’s Tree Customers receive orders accurately and on time
Has the ability to make quick proactive decisions under pressure with little or no supervision
A multitasker who can juggle multiple requests at once while remaining organized and on task
Self-motivated and hardworking
Flexible--must be able to change directions
Able to respond quickly and think on their feet
A good executor and a team player
A Jack/Jill of all trades
The position operates in an open space warehouse office environment with occasional exposure to loud noises. Works in close quarters in an active office/warehouse that may include multiple conversations and music.
Regularly required to talk and hear, stand, walk, bend, kneel, and crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to lift upwards of 30 lbs.
Regularly required to stand for hours.