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QA Tester (Manual)

Engineering | New York, NY | Full Time

Job Description

About Everplans

Everplans is on a mission to help people better prepare for the future by getting their lives organized today. 

We're an NYC-based, venture-backed technology company that helps people organize, share, and keep all the critical information, wishes, and documents they need, and that their family may need, up-to-date and at their fingertips. Through a combination of original content, a personalized guidance engine, and an intuitive digital vault, people can say goodbye to sticky notes around the computer, old file folders underneath the bed, and out-of-date paperwork.

Everplans is primarily distributed via financial professionals to their clients, through insurance and financial services organizations to their policyholders and customers, and as a benefit employers offer their employees. 

 

About the Position

Your job will be to ensure that Everplans continues to lead the industry in quality and that our users will enjoy a bug-free experience across all the platforms with which people access Everplans. You will have the opportunity to influence the product not only by testing the features but we'll be looking for your input into the user experience itself.

 

Duties and responsibilities

  • Test current products and identifying deficiencies

  • Write detailed, repeatable bug reports

  • Suggest solutions to identified product problems

  • Investigate product quality in order to make improvements to achieve better customer satisfaction

  • Plan, create and manage the overall Quality Planning strategy

  • Collaborate with the Product Development team to ensure consistent project execution

  • Identify quality assurance process bottleneck and suggest actions for improvement

  • Collect quality data

  • Identify key KPIs for product quality
    Prepare and present reports and metrics to Senior Management
     

 

Job requirements:

  • 5 years testing SaaS apps
    Detail-oriented and organized

  • Experience writing and executing regression scripts

  • Cross-browser (IE, Edge, Chrome, Safari, Firefox) and cross-platform (Windows, MacOS, iOS, iPadOS, Android) testing experience

  • Experience entering browser developer modes to capture error details
     

Desired:

  • HTML, CSS, Javascript coding experience

  • Worked with testing automation tools such as Selenium

  • Testing within regulatory frameworks such as HIPAA

  • Experience testing for security vulnerabilities