Senior Product Manager
Information Technology | Austin, TX | Full Time
Eterneva is a consumer technology company here to completely change how we culturally view death and honoring our loved ones. We’re bringing a totally different tone to the funeral space, and ensure remarkable people aren’t forgotten! And you, as one of our founding tech team hires will own our roadmap and have an outsized impact on our trajectory!
You’re a strategic thinker who sees the big picture and is able to translate business goals and strategy into an extraordinary product experience. You're incredibly detail-oriented and pride yourself on your ability to collaborate cross-functionally with engineering, UX, and other teams. You love talking to customers and staying close to their feedback and you’re also a data fan to the max; you're analytical and love making data-driven and informed decisions. You're an exceptional planner and organizer and can lead others in running a well-oiled sprint process. You're passionate about the Eterneva mission to remember remarkably and to change the cultural conversation on grief + you're ready and excited to build the products to support that vision.
You know that joining a startup means you're a team player ready to roll up your sleeves and help wherever the business needs!
1. Take our required hiring survey: https://www.cindexinc.com/users/ciims/processes/surveyInfo.php?USER_ID=52035&COMPANY_CODE=SuMaAdnw73&h2=1562016740
2. Show us you're serious in your cover letter! Let us know what about this role excites you, and why you're uniquely qualified to do great work!
Eterneva is a celebration of life that honors the lives of remarkable people and pets by turning their ashes into real diamonds.
The diamond is an extraordinarily special way to memorialize a loved one because it’s bright, it’s personal, and it’s forever.
The eight-month journey to create the diamond is just as special. We send monthly pictures, videos, updates so as to give our customers something to look forward to during a tough time, and as a result, many say we change their relationship to grief.
It’s extraordinarily meaningful work, and we make raving fans out of every customer we serve. They’ll fly across the country to visit us and send us handwritten letters to thank us for some much-needed brightness, and for impacting their life.
It’s our belief that remarkable people shouldn’t be forgotten, and it’s about time we brought meaning and celebration to end of life, instead of putting it in a box.
We’re garnering a ton of attention for our fresh approach - we recently made Inc’s 30 Under 30 list and the cover of Inc Magazine. We’ve been featured on Yahoo Finance, Viceland’s 2 Chainz Most Expensivist, On the Money, and are doing diamonds for multiple celebrities.
Report to the CEO & Co-Founder
Manage the early tech team consisting of a lead engineer and UI/UX designer
Develop and implement product strategies and roadmap consistent with company vision
Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
Work with executive team to create product plans and roadmaps
Produce product requirements documents and author user stories
Plan sprints and prioritize the product backlog
Conduct customer research and customer beta testing
Suggest ways to track product use and impact on end users; partner with growth team on front end A/B testing
Ensure products and releases are launched correctly and on schedule
Partner with Marketing, Ops, & CX on system integrations
Implement product analytics and measure engagement on product experiences
Leverage data to improve on user experience
Make creative recommendations to expand product base and vision
You’re a great collaborator & strong communicator
You're extremely organized and can stay on top of a complex backlog
You're a proactive problem solver and don't wait for others to tell you what to do if there's an issue
You love partnering with marketing and growth teams
You've worn all the product "hats": from product owner, to SCRUM master, to research; ideally you’ve managed an end-to-end roadmap
You've managed larger products or managed a portfolio of products simultaneously
You've worked on consumer, web app, e-commerce products in your past
You've got experience instrumenting & using product & business analytics platforms like Mixpanel
Prior UI/UX or Engineering experience a plus
Prior experience managing engineering or design teams a plus
Frontend and backend product management experience a plus
You're mission-driven, want to serve others, and be a part of something greater than yourself
You're an incredibly hard worker and loving working with people as self-motivated as you are
COMPENSATION AND BENEFITS
Competitive salary + variable performance
100% employer paid medical benefits
Unlimited vacation policy