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Logistics Technician

Operations | Kerrville, TX | Full Time | Opened 21 days ago

Job Description

Why this Role?

Eterneva’s goal is to change the cultural conversation of death, grief, and remembrance for as many people as possible. Eterneva offers a unique customer journey to help transform the grief around the loss into remembrance around what was remarkable about the loved one. We do this through a unique offering of services and products, all centered around the notion that loved ones should stay a part of our lives and should be remembered remarkably.

Eterneva’s premier product is memorial diamonds. We transform the residual carbon from cremated remains into diamonds and set these diamonds in a wide variety of jewelry items. 

For these activities, Eterneva is building a production facility in the Kerrville / Ingram area, and we are currently looking for a Logistics Technician to join our team to handle a combination of responsibilities. 

Focus of this Role: 

The main responsibilities of a Logistic Tech at Eterneva include managing the delivery of goods to the warehouse, the storage of these goods, and the labeling system employed in the facility: 

  • #1 Preparing and Shipping Operations/Channel Assets: Our Welcome Kit is the gateway to the diamond Journey for our customers. The incumbent will put together Welcome Kits for new customers on a daily basis. The presentation / quality  of these is vital to the success of our business as this is the first impression we get to make. The incumbent must be meticulous about ensuring all kits are assembled correctly and in excellent condition. The incumbent will also keep note of inventory for these kits and work with the Ops Manager to maintain enough supplies for forecasted deliveries. 
  • #2 Diamond shipments: Our overall fulfillment of customer orders happens across several locations and external service providers. Diamonds need to be received, stored, retrieved and shipped back out with proper documentation (for customs etc). The incumbent will handle these shipments per the guidelines documented in Eterneva’s SOP’s.
  • #3 Tasks as assigned: In addition to the functions described above, the incumbent will be tasked with a variety of tasks that may or may not be immediately related to the primary job responsibilities. We are a start-up, and all team members are expected to roll up their sleeves when and where required. This should not become more than 40% of overall work-load on a monthly period.

Baseline Responsibilities 

  1. Build and Ship Welcome Kits

  2. Maintain all kit supplies as needed

  3. Assemble sets of materials based on work-orders for stone-setting, cutting etc

Additional Skills:

  • You're mission-driven, want to serve others, and be a part of something greater than yourself

  • You're an incredibly hard worker and love working with people as self-motivated as you

  • You're honest and transparent

How We’ll Measure This Role:

  • Adherence to company values

  • Quality of day-to-day work 

    • Brand-audit results of “secret shopper” welcome kits

  • Maintained cleanliness and organization of ops areas

  • (Lack of) order errors 

  • Ability to balance being self starter/self-sufficient and requesting needed guidance/assistance