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Bar Secret Shopper

Management | Entertainment District | Full Time

Job Description


About Us:

The Entertainment District >  located in Downtown Kalamazoo offers dining, nightlife, private parties, special events, and destination weddings. We are focused on creating a big city experience with incredibly designed  facilities, first class service, amazing food, and high energy entertainment.


Job Description:

The Secret Bar Shopper will attend venues in the Entertainment District weekly, auditing the bar staff to ensure exceptional customer satisfaction is achieved. Rating will include: customer interaction, pouring, timeliness, cash out, cleanliness of venue, manager presence, and interaction with door staff. Timely assessments are expected and availability to discuss ratings via phone during week required.


- Previous experience in bar and restaurant industry

- Over 21 years of age

- Ability to attend venues during peak operation hours (11pm-1am)

- Availability to discuss observations via phone during week

- Computer skills a must

- Ability to fill out forms via Smartphone

- Access to reliable internet access


- Flat nightly rate negotiable

- Food and beverage reimbursement