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Bar Secret Shopper

Management | Entertainment District | Full Time

Job Description

 

About Us:

The Entertainment District >  located in Downtown Kalamazoo offers dining, nightlife, private parties, special events, and destination weddings. We are focused on creating a big city experience with incredibly designed  facilities, first class service, amazing food, and high energy entertainment.

 

Job Description:

The Secret Bar Shopper will attend venues in the Entertainment District weekly, auditing the bar staff to ensure exceptional customer satisfaction is achieved. Rating will include: customer interaction, pouring, timeliness, cash out, cleanliness of venue, manager presence, and interaction with door staff. Timely assessments are expected and availability to discuss ratings via phone during week required.

Requirements:

- Previous experience in bar and restaurant industry

- Over 21 years of age

- Ability to attend venues during peak operation hours (11pm-1am)

- Availability to discuss observations via phone during week

- Computer skills a must

- Ability to fill out forms via Smartphone

- Access to reliable internet access

Compensation:

- Flat nightly rate negotiable

- Food and beverage reimbursement