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Senior User Experience (UX) Designer

User Experience | Chicago, IL | Full Time

Job Description


Elevate is looking for a Sr. User Experience Designer who loves to work on complex and innovative digital user-experience projects, enjoys solving problems for the user, strives to be a strategic partner to client teams, and appreciates the finer points of usability testing, prototyping, user research and iterative interface design.

As our Sr. User Experience Designer, you will work as part of a cross-discipline collaborative team to produce digital commerce solutions for our clients

Your Responsibilities Include:

  • Develop and evolve user experiences driven by interactions between a consumer and a brand.

  • Identify UX strategies a client may not recognize that consistently provide an optimized digital experience regardless of device.

  • Rethink, reimagine, redesign user experiences from start to finish – and even post launch.

  • Establish and maintain thought leadership as a UX resource to prospective and existing clients.

  • Persuasively communicate UX recommendations to internal and client teams.

  • Educate and inspire colleagues about best practices and emerging trends in UX.

  • Develop user personas, user journeys, sitemaps, user stories, wireframes, user flows and prototypes to communicate ideas for architecture, navigation and user interactions.

  • Participate in internal and client brainstorms and lead working sessions/design jams.

  • Conceptualize, prepare, moderate and analyze user-testing initiatives.

Your Requirements and Qualifications:

  • At least 4 years experience working in interactive design environments in the fields of Information Architecture/User Experience

  • A solid understanding of branding and digital marketing and the ability to marry compelling user experiences to client business needs and goals.

  • Several examples of successfully launched projects that demonstrate strategic UX thinking.

  • A comprehensive awareness and interest in new platforms, technology and user experiences for digital mediums.

  • The ability to think outside of the box during brainstorms and concepting.

  • Must be self sufficient, willing to lead UX conversations and actually create the experiences!

  • Must be able to work on multiple projects simultaneously and see them through to completion on time.

  • Must have excellent written and verbal communication skills and experience presenting to clients.

  • The ability to function independently and in a collaborative environment.

About Elevate:
In our 15th year in operation, Elevate is a privately held, Chicago-headquartered digital commerce agency that works with some of the most well recognized brands in the US.

We work with our clients as true collaborative partners and relentlessly pursue the highest level of quality in our work. We combine strategic business consulting and human-centered design to help our clients innovate and elevate their commerce experience, benefiting their customer and their business.  Our average client relationship is 5 years, and the first Elevate client remains steadfast to this day. Yet we value not only the people behind these brands, but the Elevators that pour their heart and soul into them.

We offer competitive compensation perks including:

  • Profit sharing bonus program

  • Health, vision and dental insurance and Elevate sponsored health savings account

  • Other benefits like 401K, Pre-tax commuter benefit, LTD, Term Life

  • Generous vacation, personal time and paid Holiday schedule

  • Flexible schedules and Flexwork options for real work-life balance

  • Maternity/Paternity Leave

  • A casual and fun work environment

  • Summer hour Fridays!

Elevate is an equal opportunity workplace. Please include a cover letter, resume, and samples of your work.

About the Design Team:
Our design team is a multi-disciplinary team comprised of UX Design, UI Design, Visual Brand Design, and Content Strategy. We take a user-centered approach, translating insights, best practices and strategy into customer experiences that meet business goals and user needs. Elevate’s process utilizes an agile scrum methodology, fostering collaboration among all team members.