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Account Manager

Relationship Management | Chicago, IL | Full Time

Job Description


The Account Manager position is both a relationship-building and strategic position within the agency that works directly with our clients regarding their business requirements and goals.

Primary Responsibilities

Client/Account Management

  • Act as the day-to-day agency relationship contact with specific clients
  • Prepare for, facilitate and lead client reviews
  • Act as a strategic partner both with the clients as well as the agency, taking the proactive approach to think through digital initiatives even prior to being engaged with a client
  • Work with direct reports on feasibility of strategic ideas
  • Lead brainstorming and presentation efforts to drive new business
  • Assist direct reports and agency leadership in any business decisions pertaining to the account management role when called upon
  • Draft and deliver scopes of work for new projects in conjunction with team leads from all disciplines
  • Manage and regularly report the status of client budgets

Project Management

  • Work in cooperation with the Project Management team to ensure that projects move through the agency on-time and within budget        

Job Skills and Requirements

  • Proficient in MS Office Suite (such as Microsoft Word, Excel and PowerPoint)
  • Able to manage multiple projects and team members simultaneously
  • Demonstrate strength in communication, presentation, leadership and negotiation skills
  • Impeccable attention to detail
  • Ability to function independently and in a collaborative environment
  • Comfortable managing within a fast-paced, dynamic environment

Education and/or Experience

  • 2-4 years in an Account Management role
  • Bachelor’s Degree in a related field
  • Digital agency experience required

We offer competitive compensation perks including:

  • Profit sharing bonus program

  • Health, vision and dental insurance and Elevate sponsored health savings account

  • Other benefits like 401K, Pre-tax commuter benefit, LTD, Term Life

  • Generous vacation, personal time and paid Holiday schedule

  • Flexible schedules and Flexwork options for real work-life balance

  • Maternity/Paternity Leave

  • A casual and fun work environment

  • Summer hour Fridays!

Elevate is an equal opportunity workplace.