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Logistics Operations Manager

Operations | Los Angeles, CA | Full Time

Job Description

About Us:

Ecosense is a rapidly growing technology company based in Los Angeles. Our purpose is to invent, inspire and transform how we experience light. Our strategy is audacious and our expectations are high.  We are pioneering in the areas of color science, photometry and mixed reality. Using the sun and the moon as inspiration, we are using our inventions to enhance our industry’s understanding of light and materially transform expectations for artificial light.  

We have been fortunate to light some of the most coveted spaces on earth and to be recognized by the likes of Red Dot for innovation and design, as well as Inc 500 and Deloitte for consistently making their fastest growing companies lists.

Ecosense hires curious, collaborative, autonomous and smart people who also happen to be very nice.  We have a passion for tackling the unknown, solving hard problems, and answering questions that haven’t been explored.

Primary Role and Responsibility:

Move materials, goods and products (including importing and exporting) to ensure that they are in the right place to meet customer demand.

The Logistics Operations Manager is responsible for ensuring materials and products are delivered to the right location on time in the most cost-effective way. This position oversees all the distribution and transportation of goods from the manufacturer’s defined FOB points, thru our warehousing and distribution centers, to our customers. 

The Logistics Operations Manager will work closely with the Supply Chain Manager to develop and manage world class global supply chain logistics strategy. This position is also responsible for all warehousing responsibilities and inventory accuracy.

  • Contribute to the creation and implementation of best practice logistics vision, strategy, policies, processes and procedures to aid and improve operational performance
  • Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers
  • Create and implement best practice logistics principles, policies and processes across the organization to improve operational and financial performance
  • Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements
  • Monitor quality, quantity, delivery times, and transport costs
  • Negotiate rates and contracts with transportation and logistics providers
  • Recommend optimal transport modes, routes or frequency
  • Select carriers/suppliers and monitor service against performance criteria
  • Develop, implement, and manage compliance to company policies related to export control requirements
  • Review, document, maintain HTS Code library for all commodities and products with clearly defined and understood duty rates.
  • Ensure EU and UK VAT compliance, verify statements for VAT charges and refunds are accurate to actual shipments  
  • Ensure compliance with import/export regulations/customs regulations and legal and health and safety requirements
  • Ensure carrier compliance with company policies or procedures for product transit or delivery
  • Resolve problems concerning transportation, logistics systems, imports or exports or customer issues
  • Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and report results to others
  • Assess and make recommendations for logistics processes in potential new facilities or plants and advise of cost implications and efficiency
  • Support continuous improvement initiatives and identify inefficiencies and cost optimization opportunities
  • Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports
  • Warehouse inventory accuracy and monthly reconciliation - Identify and resolve any inventory discrepancies and ensure inventory and system records are in agreement
  • Keep track of slow moving and obsolete stock
  • Identify savings by removing waste or unnecessary steps in the logistics process
  • Interpret trends and analyze and review data related to logistics and provide meaningful logistics data to others in the organization to aid in lead time determination, cost, and customer service improvements
  • Ensure IT systems in place are effective, maintained and accurate
  • Ensure metrics, reports, reconciliations, and process documentation is available in a timely manner

 People Management 

  • Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements
  • Set departmental objectives/KPIs and review and assess ongoing performance of direct reports
  • Report on achievement of targets and identify any actions required
  • Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors

 Relationship Management 

  • Develop and maintain strong relationships with all connected with the logistics process
  • Manage ongoing relationships with EU and UK VAT representative agencies and Logistics service providers and brokerage agencies
  • Ensure all orders are dispatched on time
  • Ensure products are shipped appropriately to ensure quality of goods during transportation
  • Take control of packaging and provide appropriate, cost effective, high quality solutions
  • Take responsibility for accuracy of labelling to ensure correct parts/finished assemblies reach correct customers at the correct time
  • Ensure compliance with import/export regulations/customs regulations and legal and health and safety requirements
  • Support new business initiatives and projects and contribute to review meetings and change process. Ensure effective logistics implementation takes place relating to the changes

 

Required Skills/Qualifications:

  • Relevant business/commercial or manufacturing/engineering degree is preferred
  • 5+ years of experience of working in logistics/supply chain/transportation function within the automotive or manufacturing environment with a comprehensive knowledge of logistics processes and procedures
  • Proven management skills with the ability to optimize team performance and development
  • Highly skilled communicator with the ability to form and maintain good relationships internally and externally
  • Strong interpersonal, negotiation and influencing skills
  • Customer focused
  • Proven analytical, problem solving and organizational skills
  • Strong planning skills with the ability to handle multiple projects through to completion and to manage competing priorities
  • Project management skills
  • Commercial and financial acumen with a full understanding of the impact of failure in terms of business cost, production schedules and customer order fulfilment
  • Expert knowledge of technical regulations related to logistics such as import/export and customs regulations - understanding of security requirements to include certification in dangerous goods handling and aviation security preferred
  • High degree of knowledge and understanding of electromechanical manufacturing related supply chain requirements
  • Strong IT systems knowledge and skills including knowledge and understanding of specialist systems such as Enterprise Resource Planning (ERP), Bill of Material (BOM) and customer data systems – Netsuite experience preferred
  • Advanced Excel user
  • Ability to analyze and manipulate technical and complex data and provide meaningful actionable information

 

All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.