Host
FOH | San Francisco, CA | Part Time | From $18.67 to $18.67 per hour
ABOUT US
Located in NoPa, Early to Rise is one of San Francisco's most loved brunch destinations, featuring an old-school menu, but with all of our major staples made in the house. We are proud to make all of our own breakfast meats (bacon, ham, sausage, etc.), breads (bagels, English muffins and so on) as well as butter, hot sauce, jam ... you name it.
Early to Rise offers, competitive compensation, a loyal customer base, and amazing food experiences!
Requirements:
- Previous experience in hospitality, guest services, and high-volume environments (at least 2 years required)
- Strong communication skills, including calling and texting guests regarding reservations
- Provide professional references.
- Familiarity with the Toast POS system
- Excellent interpersonal skills and a passion for outstanding customer service
- Ability to work well under pressure in a busy restaurant environment
- A genuine desire to help others and provide excellent service
Responsibilities:
- Welcome guests as they arrive, creating a friendly and inviting atmosphere
- Escort guests to their tables and ensure they are comfortable and well-informed about any specials or promotions
- Manage the waitlist during peak hours, accurately estimating wait times and effectively communicating with guests.
- Manage the flow of guests in the dining room or waiting area, ensuring efficient seating and service
- Answer incoming phone calls and assist guests with inquiries or reservations.
- Use the POS system to manage reservations and guest check-ins
- Assist guests ordering food for takeout and drinks while they wait for their tables.
- Assist guests with inquiries and provide information about services, menus, and facilities
- Collaborate with the serving staff to maintain an organized seating chart and ensure efficient table turnover.
- Monitor the dining area to ensure cleanliness and compliance with health and safety regulations.
- Assist with opening and closing duties, including setting up the host stand, arranging menus, and tidying up the entryway.
- Address guest concerns or requests promptly and professionally
- Enforce house rules with kindness and professionalism
- Maintain cleanliness and organization in the greeting area
Hours are 7:30 AM to 2:25PM on Friday. & 7:30 AM to 3:15 PM Saturday and Sunday.
Salary is Minimum + Tips payed Bi-weekly via direct deposit.
Employee Discount.
If you are passionate about hospitality and thrive in a fast-paced environment, we want to hear from you! Apply today by responding to this post and submitting your resume.