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Technical Product Manager

Engineering | Financial District, SF | Full Time

Job Description

About Doctor On Demand

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation.  We believe that health is personal, and means so much more than treating illness.  We're proud of the care we've provided over the years and the relationships we’ve developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient.  It’s as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn’t required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at


Your responsibilities:

  • Deliver data-driven recommendations for our internal billing, claims, and payment processes

  • Evaluate competitors to look at emerging trends, technical options, and best practices in insurance, claims, and revenue cycle management.

  • Evaluate potential partners for their ease of integration and potential business impact

  • Develop and maintain a roadmap balancing new partner integrations and process enhancements

  • Create user stories and requirements for both internal and external engineers

  • Work with engineering and analytics to develop and test hypotheses for simplifying and improving complex healthcare integrations

  • Collaborate with finance and operations on how and when to integrate with new healthcare billing products and partners



  • 6+ years of experience leading a product life cycle and working with engineering

  • 2+ years of experience in health care or a related industry

  • Bachelors in Engineering, Computer Science, or related field

  • Innovative thinker with intellectual curiosity and a desire for developing new solutions and tools

  • Proven track record of translating business problems into testable hypotheses

  • Experience with a variety consumer and enterprise products - from mobile apps to SDKs and APIs

  • Experience working with multiple stakeholders to create a comprehensive and achievable strategy to tackle a given problem

  • Experience delivering products and showing the impact of the work you have done

  • Currently authorized to work in the United States as no sponsorship is available for this position



  • Be a core leading member of a small, elite product/engineering team

  • Be part of a startup that is gaining national recognition and actually making a difference

  • Fluid work hours, fun, fast-paced environment

  • Full benefits + competitive compensation

  • Unlimited PTO, wellness allowance and others

Doctor On Demand complies with the San Francisco FCO.