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Senior Product Manager - Revenue Cycle & Payer Integrations

Product | Financial District, SF | Full Time

Job Description

About Doctor On Demand

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation.  We believe that health is personal, and means so much more than treating illness.  We're proud of the care we've provided over the years and the relationships we’ve developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient.  It’s as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn’t required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at DoctorOnDemand.com.

Job Summary:

Doctor On Demand’s product team is growing, and we’re looking for a senior product manager with a passion for making a difference in people's lives. We’re solving big problems through the intersection of design and technology -- problems that give you autonomy to build meaningful solutions across the company. 

The Senior Product Manager will oversee the foundation of our healthcare integrations.  Our revenue cycle and data integration teams works closely with ecosystem partners to bring in real time data (price, claims, records) that can all be used to create great patient experiences. You’ll help evaluate new partners, new sources of data, and you’ll figure out how to integrate them into our patient and provider apps.

 

Your responsibilities:

  • Deliver data-driven recommendations for our revenue cycle products and data integration products. 

  • Balance the needs of patient experiences and conversions with the goals of revenue collection and insurance integrations

  • Partner closely with our Revenue Cycle team to understand and evaluate opportunities for increased transparency and accuracy in payments.

  • Develop and maintain a roadmap balancing new partner integrations, process enhancements, and technical debt. 

  • Work with engineering and analytics to develop and test hypotheses for simplifying and improving complex healthcare problems.

  • Help improve patient outcomes through new data integrations with our partners - leveraging claims, real-time record transfers, and other data sources 

Requirements:

  • 7+ years of experience leading a product life cycle and working with engineering.

  • 3+ years of experience in health care or a related industry 

  • Revenue cycle or data analyst experience 

  • Innovative thinker with intellectual curiosity and a desire for developing new solutions and tools

  • Experience working with multiple stakeholders to create a comprehensive and achievable strategy to tackle a given problem.

  • Experience delivering products and showing the impact of the work you have done.

  • Currently authorized to work in the United States as no sponsorship is available for this position.  

Perks:

  • Be a core leading member of a small, elite product team

  • Fluid work hours, fun, fast-paced environment

  • Full benefits + salary

  • Unlimited PTO

  • 401(k) program with matching

  • Meals provided several days per week

  • Continuing education stipend

  • Finish your day knowing you worked on a product that helps people and has saved lives