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Senior Interaction Designer

Product | Financial District, SF | Full Time

Job Description

About Doctor On Demand

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation.  We believe that health is personal, and means so much more than treating illness.  We're proud of the care we've provided over the years and the relationships we’ve developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient.  It’s as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn’t required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at DoctorOnDemand.com.


Job Summary

You are an interaction designer with a passion for making a difference in people's lives. We’re solving big problems through the intersection of design and technology -- problems that give you autonomy to build meaningful solutions across the product.


Duties/Responsibilities

  • Craft thoughtful hypotheses and design solutions for some of our biggest problems using research, prototyping, user testing, data, and best-in-class design practices.

  • Collaborate cross-functionally with product and engineering to brainstorm and solve for key roadmap work.

  • Scale our design system and style guide for our suite of apps (Web, iOS, and Android).

  • Work through and understand complex regulations and edge cases while always advocating for the best user experience.

  • Mentor other designers by setting best examples and providing input to others’ work in progress.

Required Skills/Abilities

  • Deep understanding of design principles, UX patterns, visual and interaction design.

  • Expert understanding of desktop, mobile web, native iOS, and Android platforms -- and have a point of view about when it’s best to follow platform-specific conventions.

  • Ability to collaboratively go from whiteboard, to sketch, to prototype, and implementation.

  • Ability to conduct and apply customer research, including design thinking and rapid iterations.

  • You have shipped products before and are able to show the impact of your work.

  • Advocate for user-centric design processes, inclusive and accessible design.

Education and Experience

  • 5-8 years of experience solving complex user problems and a portfolio to go with it.

  • Bachelor’s Degree in User Experience Design, Human Computer Interaction, Visual or Interaction Design, or related discipline.

  • Currently authorized to work in the United States as no sponsorship is available for this position.   

Perks

  • Be a core member of a dynamic and creative product team
  • Fluid work hours, fun, fast-paced environment
  • Full benefits + salary + stock options
  • Unlimited PTO
  • 401(k) program with matching
  • Personal wellness programs
  • Continuing education stipend
  • Finish your day knowing you are working to connect people to a service that helps people and has saved lives