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Senior Director, Platform Products

Product | Financial District, SF | Full Time

Job Description

About Doctor On Demand

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation.  We believe that health is personal, and means so much more than treating illness.  We're proud of the care we've provided over the years and the relationships we’ve developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient.  It’s as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn’t required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at DoctorOnDemand.com.

Job Summary

Doctor On Demand’s platform products enable our quick expansion and scale in healthcare.  This team manages our identity platform and enables partners to integrate via SDKs and APIs.  Our platform team is also responsible for scaling our business through improved operations, process, and tools.

 The Sr. Director of Platform Products is a key leader of the product team. This person will mange other product managers on the team and help to create a unified vision for the product lines. This person will work closely with both engineering and clients in evangelizing and iterating on our capabilities.

Duties/Responsibilities:

  • Strategy - Develop a strategy for creating and distributing our services externally.  Work with our Sales and BD teams to understand the needs of our customers and match that to specific services we can create.  Evaluate competitors to look at emerging trends, technical options, and best practices for healthcare platforms.

  • Execution - Work with engineering to create a roadmap for delivering new products and improving the current ones.  Work with internal teams to enable quick scale and efficiencies in our processes and tools.

  • Management - Directly supervise a group of product managers - mentoring them on the product life cycle and collaboration with stakeholders. Hire and recruit product managers to join the team and complement the skillsets already in the product team

  • Leadership - Present to the executive staff various findings, proposals, and needs for our business in order to further the corporate strategy.  Become the external voice of the company for our platform.

Required Skills/Abilities:

  • Experience building and distributing platform products (APIs, SDKs) that led to increased adoption or revenue.  

  • Experience working with key authentication technologies - OAuth, OIDC

  • Proven track record of translating business problems into testable hypotheses

  • Ability to represent a product externally and collaborate with partners . 

  • Experience scaling tools and processes by leveraging third party systems when helpful

Education and Experience:

  • Bachelors in Engineering, Business, Public Health, or related fields

  • Graduate degrees preferred

  • 15+ years of experience in leading a product life cycle and working with engineering

  • 5+ years of experience managing product managers as direct reports

Perks:

  • Be a core leading member of a small and elite product team
  • Fluid work hours, fun, fast-paced environment
  • Salary + full benefits
  • Unlimited PTO
  • 401(k) program with matching
  • Continuing education stipend
  • Finish your day knowing you worked on a product that helps people and has saved lives