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HR Generalist

Human Resources | Financial District, SF | Full Time

Job Description

About Doctor On Demand

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation.  We believe that health is personal, and means so much more than treating illness.  We're proud of the care we've provided over the years and the relationships we’ve developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient.  It’s as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn’t required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at


We are looking for a high energy, analytical, results driven Human Resources Generalist with payroll experience who will be responsible for administration of payroll, HRIS systems functionality and configuration, and HR reporting.  This individual will perform additional  general HR administration required for a growing company.

Responsibilities include:


  • Administering employee leave and benefit programs e. Keeps updated on current industry practices, developments, and government regulations related to employee leave provisions. Identifies issues and concerns as they arise and proactively recommends a plan for resolution.

  • Interprets and understands all relevant and required documentation for certifying or denying leaves according to all applicable federal and state laws and regulations.       

  • Provides timely and accurate information and responses to employees on general HR questions and concerns, empowering employees to utilize existing tools and resources. 

  • Responsible for onboarding  & off-boarding process.

  • Provide reports on HR metrics and goals.

  • Process all aspects of payroll. Including, responding to all payroll related questions from managers and employees.

  • Serve as systems administrator for the Payroll, Timekeeping, and Business Intelligence/Reporting applications in HRIS; acts as a control point for the payroll processing.

  • Identify areas of opportunity to improve existing processes and functionality, and improve data management and efficiency.

  • Provide specialized technical expertise regarding HR systems, data maintenance, accuracy, auditing and reporting tools.

  • Ensure policies and procedures are in compliance with applicable regulations, including FLSA laws, State Labor Codes and tax regulations. Ensure company compliance with federal and state laws and reporting requirements (EEO, VETS, AAP, 1094/1095-C, and other reporting as requested). 

  • Serve as an internal resource and point of contact for issues involving FMLA, Workers Compensation and Americans with Disabilities Act

  • Ensure payroll liabilities are met on time by verifying and reporting on employee federal and state income and social security taxes and employer's social security, unemployment, and workers compensation payments.

  • Assist with setting up new earnings and deduction codes, pay rules, holiday schedules, accrual profiles, etc.

  • Lead HRIS projects related to systems, data, process development and related issues across the full spectrum of HR support areas

 Qualifications include:


  • Minimum 2-3 years of HR Generalist and HR Operations experience including payroll and benefits administration preferably in a fast-paced startup environment.

  • Possess an extraordinary desire to contribute to the overall employee experience.

  • Knowledge of employment related and compliance legislation including FMLA, CFRA, PDL, PFL, ADA, FLSA, FEHA and EEOC.

  • Ability to interact effectively and professionally with all levels of employees and management

  • Can demonstrate high level of professionalism & impeccable discretion with confidential information

  • Excellent verbal and written communication and presentation skills.

  • Demonstrated proficiency using G-Suite preferred

  • Experience and familiarity with PEO model like Trinet helpful

  • Experience with various payroll systems, policies and procedures.

  • Bachelor’s Degree in Human Resource Management or Business Administration and/or PHR certification preferred

Doctor On Demand Perks:

  • Fluid work hours, fun, fast-paced environment

  • Full benefits  + competitive compensation

  • Unlimited PTO, wellness allowance and others

  • 401(k) program with matching

  • Continuing education stipend

  • Covered Doctor On Demand visits for Medical and Mental Health for you and your family.

  • Finish your day knowing you worked on a product that helps people and has saved lives.