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Head of Human Resources

Human Resources | Financial District, SF | Full Time

Job Description

About Doctor On Demand

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation.  We believe that health is personal, and means so much more than treating illness.  We're proud of the care we've provided over the years and the relationships we’ve developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient.  It’s as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn’t required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at


Do you get excited about building HR capabilities for scale?

Doctor on Demand is seeking a Head of Human Resources for an organization that has doubled in size to over 400 in two years with a large virtual workforce in 40+ states.  This position is an integral part of the extended leadership team.

As the HR Leader of the fastest growing virtual healthcare company you will need to have a passion for building an HR function that is proactive, results-oriented, and operates with a sense of urgency.  Experience in building for scale in the healthcare industry a plus. The position has total oversight and responsibility for managing the day-to-day departmental Human Resource functions and oversight of staff.  The Head of HR  will be responsible for all people functions within Doctor On Demand. The selected candidate will have hands on experience performing and managing all functional area of human resources, such as, full cycle recruitment, employee relations, compensation management, benefits administration, HR operations and systems, regulatory compliance, leave management and employee engagement.  

The ideal candidate would be agile in moving from tactical to strategic at any given time.

The Head of HR plays a key role in helping to build a dynamic employee culture where employees are engaged and find long-term career success.  The position also serves as an Ambassador and Change Agent for promoting the company’s overarching Vision, Mission and Core Values.

As the Head of HR, you’ll lead and continue to build our People and Culture organization.

What You Bring:

  • 10+ years of people operations or human resources experience including 5+ years of HR management experience, preferably in fast growth small to medium size multi-state companies.

  • Strong HR functional expertise; knowledgeable on employment law matters, employment legislation, and compliance management

  • Outstanding communication skills, both verbally and in writing, with the ability to communicate effectively to all stakeholders (managers and employees alike)

  • Comfortable as a “hands-on” manager and willing to roll up your sleeves to get things done

  • Strong problem solving and critical thinking skills while exercising sound judgement

  • Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust building behaviors in all dealings is essential and required.

  • Effective time management and organization skills

  • Experience implementing HR programs, processes, and systems for scale and service

  • Health care experience and comfortable with G-suite applications helpful

Doctor On Demand Perks:

  • Fluid work hours, fun, fast-paced environment

  • Full benefits  + competitive compensation

  • Unlimited PTO, wellness allowance and others

  • 401(k) program with matching

  • Continuing education stipend

  • Covered Doctor On Demand visits for Medical and Mental Health for you and your family.

  • Finish your day knowing you worked on a product that helps people and has saved lives