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Clinical Operations Coordinator

Clinical Operations | Minneapolis, MN | Full Time

Job Description

About Doctor On Demand

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation.  We believe that health is personal, and means so much more than treating illness.  We're proud of the care we've provided over the years and the relationships we’ve developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient.  It’s as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn’t required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at DoctorOnDemand.com.


About the Job

The Clinical Operations Coordinator will work closely with clinical leadership and cross functional teams in various responsibilities relating to the on-boarding of new clinicians.  The Clinical Operations Coordinator will also be responsible for clinician scheduling and additional projects within the Clinical Operations department. This person will be critical in both clinician satisfaction and ensuring our patients have access to high quality care when they need it.

 

Duties/Responsibilities

  • On-boarding activities related to the hiring of new clinicians, including system set-up, coordinating of trainings, verification of credentials, etc 

  • Responding to and making clinician scheduling adjustment requests

  • Coordinating large scale practice initiatives, such as contract amendment changes, payroll related projects and clinician satisfaction surveys

  • Scheduling and coordination of various practice-wide activities, such as trainings, meetings and conferences

  • Additional projects and tasks as assigned


Required Skills/Abilities

  • Able to thrive in a fast-paced environment and able to quickly adapt to change

  • Be detail-oriented with strong organizational skills

  • Able to collaborate effectively cross functionally

  • Strong written and oral communication skills, able to interface effectively with the best medical practitioners in the nation.

  • Proficient in Google systems, including Google Sheets (Excel)

  • Must be able to work independently with minimal supervision for 40 hours a week


Perks

  • Be a core leading member of a small and dynamic Clinical Operations team

  • Fluid work hours, fun, fast-paced environment

  • Full benefits + salary

  • Unlimited PTO

  • 401(k) program with matching

  • Continuing education stipend

  • Finish your day knowing you are working to connect people to a service helps people and has saved lives