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Sales & Marketing Database Intern (Part-time)

Marketing | San Francisco, CA | Part Time

Job Description

Company

At Directly, we believe the fundamental nature of work is changing from fixed to fluid, as AI and collaborative technology transform how people and companies work in the next economy.  We’re leading this shift with an enterprise platform that changes the way companies think about customer support. Our Crowd-Powered AI platform combines machine learning and gig work to transform and scale customer service for world-class companies like Autodesk, LinkedIn, Microsoft, Pinterest, Samsung and SAP. We’re based in San Francisco and backed by top venture firms and angels from Silicon Valley.

www.directly.com

 

Role

This is an immediate opening, part-time (10-15 hrs/week in SF office), entry level marketing operations support role to help our Marketing team with account data, customer research, reports, and other projects.

Responsibilities

  • Provide day to day support in our CRM platform - Salesforce
  • Set up new accounts and contact profiles, and reconcile existing customer records and data
  • Assist the sales team with ongoing administrative and operational tasks
  • Manage and import data from data providers such as ZoomInfo and ZenIQ
  • Support and contribute to various projects and reporting requests

Skills & Requirements

  • Bachelor’s Degree or pursuit towards Bachelors Degree 
  • Strong knowledge of Salesforce.com & Excel
  • Strong business understanding and business acumen
  • Experience in sales/business operations/analytics
  • Quick learner who thrives in a fast-paced collaborative environment
  • Able to effectively handle multiple tasks and projects simultaneously
  • Excellent organizational skills and attention to detail and accuracy
  • Passion for data integrity, always finding ways to improve data quality and insights
  • Excellent written and verbal English communication skills
  • Comfort with ambiguity, uncertainty, and a rapidly evolving business landscape
  • Must be able to work onsite at the Directly headquarters in San Francisco