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General | San Francisco, CA | Full Time

Job Description

At Directly, we believe the fundamental nature of work is changing from fixed to fluid, as AI and collaborative technology transform how people and companies work in the next economy. We’re leading this shift with an enterprise platform that changes the way companies think about customer support. Our Crowd-Powered AI platform combines machine learning and gig work to transform and scale customer service for world-class companies like Autodesk, LinkedIn, Microsoft, Pinterest, Samsung and SAP. We’re based in San Francisco and backed by top venture firms and angels from Silicon Valley.



We have a great opportunity for a highly motivated Recruiter who will work closely with our Leadership and People Operations teams to identify, vet, hire and onboard a rich and diverse pipeline of candidates across a range of cutting edge professional disciplines. You will play a key role in helping us achieve our bold goals by attracting and hiring top talent in a range of disciplines.



  • Partner with hiring managers to understand specific talent needs to successfully build a pipeline of active and passive top talent through various channels

  • Develop effective and creative sourcing strategies that will deliver the best available talent

  • Efficiently source, identify, engage passive candidates through a variety of methods, building a consistent pipeline of top talent for diverse roles

  • Deliver a highly personal and differentiated candidate experience to all candidates through effective communications and crafting their overall hiring experience

  • Continually optimize and improve how we approach recruiting



  • 5+ years of experience in sourcing (outbound sales) and recruiting (in-house and agency experience)

  • Ability to create and implement sourcing strategies that result in hiring top talent

  • Experience working with hiring managers in a metrics driven environment

  • Agility and experience building and scaling teams in fast-paced, high growth, startup environments

  • Excellent communication, organizational skills and follow-through, both internally and externally

  • Proficiency with Applicant Tracking Systems (ATS), Lever experience ideal

  • Proven experience sourcing diverse candidates and supporting inclusivity initiatives in support of company goals


Directly is an equal opportunity employer. We believe in diversity and inclusion as a strength. This is an exempt, full-time salaried position with comprehensive benefits.