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Enterprise Sales Executive

Sales | San Francisco, CA | Full Time

Job Description


Directly’s expert-powered chatbots reward your power users for optimizing automatic answers and personally answering customer questions. World-class companies like Airbnb, Autodesk, LinkedIn, SAP, and Samsung are leveraging Directly’s unique expert-powered model to reduce contact center volumes and costs (50-90%) and deliver an amazing customer experience (CSAT increases of 10-20 points) with a minimal burden on their internal teams. The company is based in San Francisco, CA.



As an Enterprise Sales Executive, you must have a proven track record of enterprise sales experience, excellent communication and presentation skills, and an understanding of navigating sales in a new marketplace. As a trusted sales expert, you consult potential customers to understand their needs and position Directly as a key solution in their customer care stack.  

We are looking for team members who understand complex sales and have a firm understanding of the startup ecosystem. You are a self starter and have a track record over-achieving quota. You are excited about juggling multiple projects and working really hard at a small but rapidly growing startup.

We’re looking for exceptionally talented and motivated individuals to help us build the world’s best sales force to evangelize a new customer support model. You'll be teaming up with sales development reps as well as other cross functions such as product, engineering and customer success.



  • Ability to evangelize new concepts with proven track record selling in new markets 

  • Excellent presentation and communication skills, including adapting pitch decks

  • Proven experience navigating the sales process across the life cycle of the sale

  • Ability to envision, articulate and propose compelling solutions

  • Tech-savvy with the ability to give strong demos live and via webcast

  • Experience successfully selling to enterprise accounts with more than 1000 employees 

  • Work with our customer success team to ensure maximum client satisfaction

  • Outstanding work ethic 

  • Passionate about sharing a disruptive business model in an on-demand economy

  • Experience selling to VP of Customer Care, CX, Contact Center Support is a plus

  • Minimum of 5 years of solution selling 


Directly is an equal opportunity employer who believes in diversity as a strength. This is an exempt, full-time salaried position with comprehensive benefits.