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Enterprise Sales Development Rep (SDR)

Sales | San Francisco, CA | Full Time

Job Description


At Directly, we believe the fundamental nature of work is changing from fixed to fluid, as AI and the gig economy transform how people and companies work in the next economy. We’re leading this shift with an enterprise platform that changes the way companies deliver customer service. Our platform helps companies like Airbnb, Autodesk, LinkedIn, Microsoft, Intuit, SAP, and Samsung look beyond the traditional contact center and deliver better answers to customers in the moments that matter. We’re based in San Francisco and backed by top firms including Microsoft Ventures, True Ventures, Costanoa Ventures, and Northgate.



As an Enterprise Sales Development Rep, you’ll work with our sales leaders and account executives to research and build sales pipeline, engaging senior executives and creating enterprise opportunities to fuel Directly’s 2018 growth.  We’re looking for exceptionally talented and motivated individuals to help us build the world’s best sales force to evangelize a new model for customer service that is taking the industry by storm.



  • Generate business opportunities for our Account Execs through targeted outreach activities

  • Effectively communicate Directly’s value proposition to both prospects and customers

  • Establish rapport and build strong relationships with all levels of stakeholders, including senior executives (VPs, SVPs, EVPs)

  • Help create and prioritize outbound target account lists within a given territory

  • Research new accounts within a territory and research new contacts in existing accounts

  • Efficiently create opportunities from inbound leads

  • Nurture prospects through email, direct mail, social media, and other channels

  • Partner with marketing on driving attendance to events, tradeshows, webinars, and conferences

  • Achieve monthly quotas of qualified meetings



  • BA/BS Degree

  • 2+ years of sales experience in a technology company

  • Proven skills in account development, opportunity qualification, pre-call planning, call structure/control, and time and territory management

  • Personal drive and motivation to acquire new business

  • Exceptional and engaging communications skills - verbal and written

  • Strong organizational skills

  • Goal oriented and accountability towards targets

  • Passionate about sharing a disruptive business model

  • Experienced in prospecting and conducting discovery calls

  • Must be driven to provide an exceptional customer experience


Preferred Qualifications

  • Demonstrated success in prospecting into Fortune 500 companies

  • Previous experience with Salesforce


Directly is an equal opportunity employer. We believe in diversity and inclusion as a strength. This is an exempt, full-time salaried position with comprehensive benefits.