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Solutions Engineer

Sales | Mountain View, CA | Full Time

Job Description

About Diffbot

At Diffbot, we believe that access to structured information will be the critical resource for the coming wave of intelligent applications—for everything from next generation app experiences, to search assistants, to enterprise business intelligence. Our AI engineers have developed a machine that can autonomously synthesize the world’s first comprehensive database of structured knowledge. Diffbot is used by 80% of the large tech giants, hundreds of startups, and has proven a profitable business model driven by AI.

Solutions Engineer

Diffbot’s Solutions Engineer works in between the sales and technical support functions to provide prospects and customers with technical solutions for their data needs. From providing professional services to on-boarding new technical customers to evangelizing Diffbot’s newest offerings, the Solutions Engineer works in the sales process to help optimize technical adoption of Diffbot’s data solutions.


  • Work in the Data Solutions team on helping drive technical customer adoption of Diffbot by providing guidance and setup for technical solutions; translate technical user requirements into customer specific data solutions

  • Become a trusted technical advisor for the customer through providing guidance on customer’s technical evaluation of Diffbot products through both product demonstrations and feature validation

  • Assist in the development of technical content for new and existing business opportunities


Required Experience

  • Familiarity and proficiency in using Diffbot APIs (Automatic APIs, Custom API, Crawlbot)

  • Experience with Python, Linux, Bash, Javascript, web development, APIs/JSON/REST

  • Strong and clear communicator, good at managing relationships with a variety of stakeholders: technical, product, and business buyers

  • BS in Computer Science, or any equivalent certification


Preferred Skills

  • Java

  • Be able to work independently in an entrepreneurial, start-up environment

  • Be able to understand and successfully promote technical offerings and solutions

  • Passion and curiosity in how AI, machine learning, big data will revolutionize all industries

  • Strong knowledge of the competitive environment

  • Excellent relationship and interpersonal skills

  • Excellent verbal & written communications

  • Excellent presentation and white-boarding skills

  • Have experience with consultative technical sales

  • Exposure using Salesforce CRM


To apply, please submit:

  • Github, homepage and any side project URLs

  • A cover letter introducing yourself

  • Your resume, with your LinkedIn profile and website

  • How did you hear about Diffbot?