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Total Rewards HR Specialist

General and Administrative | San Francisco, CA | Full Time

Job Description

Dialpad's product suite covers the full range of modern business communications needs with Dialpad Talk, Support, Sell, and UberConference. All products are powered by VoiceAI, Dialpad's proprietary technology that helps companies unlock conversation insights, improve productivity and drive better performance across teams.

Who we are: 

At Dialpad, we're a team of doers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo, and neither do the things we build. Led by the same minds behind Google Voice, we create products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s, Dialpad attracts top talent from iconic companies like Microsoft and Google as well as powerhouse startups like Hootsuite, Weebly and Anaplan. Every member of our team plays an essential role in creating dynamic products that don’t just combine design and mobility but works with you wherever productivity may strike.

The role:

Dialpad is looking for a full-time Total Rewards Specialist to help us develop and scale our global compensation, benefits, employee recognition and wellness programs. In this role, you’ll have the opportunity to own key areas of our core HR processes, assist in global expansion and will have a huge influence in developing our policies and programs as we grow.  This role will be based in our San Francisco office and will report to the Senior HR Operations Manager. 

The Team: 

At Dialpad, we believe that HR is an invaluable resource to the overall health of the organization. Our team cares deeply about employee experience and we work hard to help our teams, employees & leaders thrive beyond all expectations. 

If you are passionate about employee experience, you want to be challenged and you want to work with a supportive, energetic and generally awesome team, then we’d love to hear from you!

Responsibilities:

  • Support developing and managing the design, communication, implementation and administration of Dialpad’s global benefits, compensation, recognition and wellness programs, including the US, Canada, India, UK, Japan and the Philippines

  • Analyze market trends, monitor effectiveness and prepare recommendations for improvement for all global total rewards policies & programs while maintaining alignment with business goals

  • Own compliance activities related to compensation and benefits practices in all countries

  • Lead in global expansion to develop processes, policies & programs in the new country

  • Global leaves of absence administration

  • Design and implement global perks and wellness program

  • Manage global immigration cases and new employee visa process

  • Be the subject matter expert to employees, managers and leadership for all total rewards programs

  • Design and build reporting metrics and tools to inform business decisions to forecast and analyze program outcomes for all total rewards programs 

About you:

  • You have at least 3+  years experience in an HR role, with a focus in global benefits and compensation

  • You have a Bachelor’s degree (or equivalent experience) in Human Resources, Business Administration, or in a related field

  • You thrive in a fast-paced startup environment 

  • You have strong attention to detail

  • You have strong interpersonal skills with the ability to listen and empathize with others and anticipate, respond, and pivot to the needs of the employees and business

  • You are a go-getter who can own a project with varying levels of instruction and run with it

  • You have a demonstrated ability to handle confidential information with total discretion

  • You understand employment laws and best practices

About Us: 

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.

Healthcare

An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for you and your dependents.

Reimbursements

We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.