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Software Engineer - Product

Engineering | Vancouver, Canada | Full Time

Job Description

Dialpad's product suite covers the full range of modern business communications needs with Dialpad Talk, Support, Sell, and UberConference. All products are powered by VoiceAI, Dialpad's proprietary technology that helps companies unlock conversation insights, improve productivity and drive better performance across teams.

Who we are:

At Dialpad, we're a team of doers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo, and neither do the things we build. Led by the same minds behind Google Voice, we create products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s, Dialpad attracts top talent from iconic companies like Microsoft and Google as well as powerhouse startups like Hootsuite, Weebly and Anaplan. Every member of our team plays an essential role in creating dynamic products that don’t just combine design and mobility but works with you wherever productivity may strike.

About the role:

Hundreds of thousands of people rely on your code every day to interact with their customers, communicate with their colleagues around the world to get work done. We are looking for software engineer who's capable of working across stacks and is passionate at shipping features that are both delightful to use, yet also secure and scalable. You will work cross-functional teams to contribute to every stage of product development from initial product conception to architect design to deployment.


  • Develop scalable, robust, high volume and easy-to-use web applications

  • Write modular, secure, and well-tested full-stack code (from JavaScript, HTML, CSS to build well-designed APIs with an efficient algorithm)

  • Interface with designers, product managers, and other engineers (our policy: with fewer organized meetings, engineers have more time to code)

  • Launch new code weekly with our fast release cycles


  • Minimum 3 years of professional engineering experience developing and shipping features ideally on large-scale web applications; Web/Client-app experience

  • Experience with front-end web technologies (JavaScript, HTML5, CSS3, MVC, REST, JSON, etc.)

  • Experience with backend development from data modeling to API design

  • A solid understanding of data structures, algorithms, and software design

  • Bachelor's in Computer Science or related technical discipline

Bonus Points

  • Experience building application on cloud platforms, e.g., AWS, Google Cloud, Azure. (We use Google Cloud)

  • Understanding of real-time communication technologies, such as WebRTC, VoIP, SIP, Video Codec

  • Experience with different JavaScript libraries & frameworks - Backbone, Vue, React, AngularJS, Underscore, YUI, Ember, Node, jQuery (or equivalent)

  • Experience building complex dynamic / single-page web applications

About Us: 

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for all employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.


We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.