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Software Engineer - Billing Platform

Engineering | Vancouver, Canada | Full Time

Job Description

Dialpad's product suite covers the full range of modern business communications needs with Dialpad Talk, Support, Sell, and UberConference. All products are powered by VoiceAI, Dialpad's proprietary technology that helps companies unlock conversation insights, improve productivity and drive better performance across teams.

Who we are:

At Dialpad, we're a team of doers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo, and neither do the things we build. Led by the same minds behind Google Voice, we create products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s, Dialpad attracts top talent from iconic companies like Microsoft and Google as well as powerhouse startups like Hootsuite, Weebly and Anaplan. Every member of our team plays an essential role in creating dynamic products that don’t just combine design and mobility but works with you wherever productivity may strike.

About the role:

Dialpad’s product engineering team develops easy-to-use, scalable, robust, high-volume interactive web applications. As a key contributor of this team, you will develop and enhance the billing platform that generates revenue across all products at Dialpad. This includes building front and backend billing, signup, and bill upgrade flows. You will also have the opportunity to mentor other engineers.

You will also work with or on:

  • Designers, product managers, and other engineers (we aim to have fewer meetings so engineers have more time to code)

  • Launching new code weekly with our fast release cycles

  • Improving performance to handle rapid increase in user base

  • Data processing with Google App Engine MapReduce and data analysis with Google BigQuery

  • Google App Engine

  • Backbone and other Javascript libraries and have an excellent command over HTML, and CSS 

  • Real-time communication mechanisms such as WebRTC and WebSockets

As an ideal candidate, you have:

  • 5+ years of professional engineering experience with web / client-apps
  • Experience with web technologies and design patterns (JavaScript, HTML5, CSS3, MVC, REST, JSON, etc.)
  • A strong understanding of data structures, algorithms, and software design
  • Knowledge of cross-browser development techniques and browser degradation strategies
  • Responsive web design experience

  • Experience with component-based development

  • Proficiency with a server-side language

Bonus Points:

  • Experience with different Javascript libraries & frameworks - Backbone, React, AngularJS, Underscore, YUI, Ember, Node, jQuery, ExtJS (or equivalent)

  • Experience building applications with Javascript

  • Experience building dynamic / single-page applications

  • BS, or MS in Computer Science or related technical discipline

About Us: 

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for all employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.


We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.