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Software Engineer, Billing Platform

Engineering | Vancouver, Canada | Full Time

Job Description

Dialpad is the cloud based phone system that powers voice, video, and messages all from a single platform. With a beautifully intuitive interface that works on your existing devices, your phone system is finally as adaptable as your team.

Who we are:

At Dialpad, we're a team of do-ers. A team that thinks outside the box and when that doesn't work, we reinvent it. We don't settle for the status quo and neither do the things we build. Led by the same minds behind Google Voice, we build products that get businesses talking—whether it's across the hall, street, or country.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s Dialpad attracts top engineers from companies like Microsoft and Google, and every member of our team plays an essential role in creating dynamic products that doesn’t just combine design and mobility but works with you wherever productivity may strike.

About the role:

Dialpad’s product engineering team develops easy-to-use, scalable, robust, high-volume interactive web applications. As a key contributor of this team, you will develop and enhance the billing platform that generates revenue across all products at Dialpad. This includes building front and backend billing, signup, and bill upgrade flows. You will also have the opportunity to mentor other engineers.

You will also work with or on:

  • Designers, product managers, and other engineers (we aim to have fewer meetings so engineers have more time to code)

  • Launching new code weekly with our fast release cycles

  • Improving performance to handle rapid increase in user base

  • Data processing with Google App Engine MapReduce and data analysis with Google BigQuery

  • Google App Engine

  • Backbone and other Javascript libraries and have an excellent command over HTML, and CSS 

  • Real-time communication mechanisms such as WebRTC and WebSockets

As an ideal candidate, you have:

  • 5+ years of professional engineering experience with web / client-apps
  • Experience with web technologies and design patterns (JavaScript, HTML5, CSS3, MVC, REST, JSON, etc.)
  • A strong understanding of data structures, algorithms, and software design
  • Knowledge of cross-browser development techniques and browser degradation strategies
  • Responsive web design experience

  • Experience with component-based development

  • Proficiency with a server-side language

Bonus Points:

  • Experience with different Javascript libraries & frameworks - Backbone, React, AngularJS, Underscore, YUI, Ember, Node, jQuery, ExtJS (or equivalent)

  • Experience building applications with Javascript

  • Experience building dynamic / single-page applications

  • BS, or MS in Computer Science or related technical discipline

About Us

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books, country music, table tennis - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There’s no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away, and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for our employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.

Office Meals

Bon Appetit! Enjoy free catered lunches, snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> San Jose <> New York. From coast to coast, our offices are nestled in active and growing downtown areas.

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment